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Bug 667042 - BSNL(India) EVDO Card (cdma 2000) usb wireless modem not connecting
BSNL(India) EVDO Card (cdma 2000) usb wireless modem not connecting
Status: RESOLVED FIXED
Product: NetworkManager
Classification: Platform
Component: ModemManager
0.9.x
Other Linux
: Normal blocker
: ---
Assigned To: Dan Williams
NetworkManager maintainer(s)
: 679574 (view as bug list)
Depends on:
Blocks:
 
 
Reported: 2011-12-30 19:57 UTC by Eshant Gupta
Modified: 2013-02-19 15:59 UTC
See Also:
GNOME target: ---
GNOME version: Unversioned Enhancement

Attachments
contains log files in archive (23.10 KB, application/x-gzip)
2011-12-30 19:57 UTC, Eshant Gupta 		Details
Network Manager log (9.15 KB, text/plain)
2012-05-21 18:52 UTC, Eshant Gupta 		Details
Modem Manager log (70.90 KB, text/plain)
2012-05-21 18:52 UTC, Eshant Gupta 		Details
Minicom log (283 bytes, text/plain)
2012-07-07 14:55 UTC, Eshant Gupta 		Details

Description Eshant Gupta 2011-12-30 19:57:30 UTC 
Created attachment 204359 [details]
contains log files in archive

I am attaching all required logs asked in the wiki link https://wiki.ubuntu.com/NetworkManager/Hardware/3G/Probing .

Please provide support for this new modem also. I hate wvdial, for me it means to compromise with a best OS to lose some of its best applications. No gwibber, chat, evolution mail
nm-tool:-
>>>>>>>>>>>>>>>>NetworkManager detection<<<<<<<<<<<<

State: connected (global)

<content filtered>

- Device: ttyACM0 --------------------------------------------------------------
  Type: Mobile Broadband (CDMA)
  Driver: cdc_acm
  State: disconnected
  Default: no

  Capabilities:

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>SYSLOG<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

Oct 2 19:32:13 eshant-Inspiron-N5110 kernel: [17804.085740] usb 2-1.2: new full speed USB device using ehci_hcd and address 21
Oct 2 19:32:13 eshant-Inspiron-N5110 kernel: [17804.165700] usb 2-1.2: device descriptor read/64, error -32
Oct 2 19:32:13 eshant-Inspiron-N5110 kernel: [17804.388914] scsi20 : usb-storage 2-1.2:1.0
Oct 2 19:32:14 eshant-Inspiron-N5110 kernel: [17805.418029] scsi 20:0:0:0: CD-ROM BSNL Mass Storage CD 7.00 PQ: 0 ANSI: 2
Oct 2 19:32:14 eshant-Inspiron-N5110 kernel: [17805.424064] sr1: scsi-1 drive
Oct 2 19:32:14 eshant-Inspiron-N5110 kernel: [17805.424456] sr 20:0:0:0: Attached scsi CD-ROM sr1
Oct 2 19:32:14 eshant-Inspiron-N5110 kernel: [17805.428809] sr 20:0:0:0: Attached scsi generic sg2 type 5
Oct 2 19:32:14 eshant-Inspiron-N5110 kernel: [17805.485569] usb 2-1.2: USB disconnect, address 21
Oct 2 19:32:15 eshant-Inspiron-N5110 kernel: [17805.764891] usb 2-1.2: new full speed USB device using ehci_hcd and address 22
Oct 2 19:32:18 eshant-Inspiron-N5110 kernel: [17809.478617] usb 2-1.2: USB disconnect, address 22
Oct 2 19:32:20 eshant-Inspiron-N5110 kernel: [17811.501834] usb 2-1.2: new full speed USB device using ehci_hcd and address 23
Oct 2 19:32:20 eshant-Inspiron-N5110 kernel: [17811.581993] usb 2-1.2: device descriptor read/64, error -32
Oct 2 19:32:21 eshant-Inspiron-N5110 kernel: [17811.804903] cdc_acm 2-1.2:1.0: This device cannot do calls on its own. It is not a modem.
Oct 2 19:32:21 eshant-Inspiron-N5110 kernel: [17811.804947] cdc_acm 2-1.2:1.0: ttyACM0: USB ACM device
Oct 2 19:32:21 eshant-Inspiron-N5110 kernel: [17811.806494] scsi21 : usb-storage 2-1.2:1.2
Oct 2 19:32:21 eshant-Inspiron-N5110 modem-manager[1107]: <info> (ttyACM0) opening serial port...
Oct 2 19:32:22 eshant-Inspiron-N5110 kernel: [17812.802814] scsi 21:0:0:0: CD-ROM BSNL Mass Storage CD 7.00 PQ: 0 ANSI: 2
Oct 2 19:32:22 eshant-Inspiron-N5110 kernel: [17812.803907] scsi 21:0:0:1: Direct-Access BSNL Mass Storage SD 7.00 PQ: 0 ANSI: 0 CCS
Oct 2 19:32:22 eshant-Inspiron-N5110 kernel: [17812.809031] sr1: scsi-1 drive
Oct 2 19:32:22 eshant-Inspiron-N5110 kernel: [17812.809423] sr 21:0:0:0: Attached scsi CD-ROM sr1
Oct 2 19:32:22 eshant-Inspiron-N5110 kernel: [17812.809734] sr 21:0:0:0: Attached scsi generic sg2 type 5
Oct 2 19:32:22 eshant-Inspiron-N5110 kernel: [17812.810342] sd 21:0:0:1: Attached scsi generic sg4 type 0
Oct 2 19:32:22 eshant-Inspiron-N5110 kernel: [17812.817334] sd 21:0:0:1: [sdb] Attached SCSI removable disk
Oct 2 19:32:26 eshant-Inspiron-N5110 modem-manager[1107]: <info> (ttyACM0) closing serial port...
Oct 2 19:32:26 eshant-Inspiron-N5110 modem-manager[1107]: <info> (ttyACM0) serial port closed
Oct 2 19:32:26 eshant-Inspiron-N5110 modem-manager[1107]: <info> (ttyACM0) opening serial port...
Oct 2 19:32:26 eshant-Inspiron-N5110 modem-manager[1107]: <info> (Generic): CDMA modem /sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2 claimed port ttyACM0
Oct 2 19:32:26 eshant-Inspiron-N5110 modem-manager[1107]: <info> (ttyACM0) closing serial port...
Oct 2 19:32:26 eshant-Inspiron-N5110 modem-manager[1107]: <info> (ttyACM0) serial port closed
Oct 2 19:32:26 eshant-Inspiron-N5110 NetworkManager[1101]: <warn> (ttyACM0): failed to look up interface index
Oct 2 19:32:26 eshant-Inspiron-N5110 NetworkManager[1101]: <info> WWAN now disabled by management service
Oct 2 19:32:26 eshant-Inspiron-N5110 NetworkManager[1101]: <info> (ttyACM0): new CDMA device (driver: 'cdc_acm' ifindex: -1)
Oct 2 19:32:26 eshant-Inspiron-N5110 NetworkManager[1101]: <info> (ttyACM0): exported as /org/freedesktop/NetworkManager/Devices/7
Oct 2 19:32:26 eshant-Inspiron-N5110 NetworkManager[1101]: <info> (ttyACM0): now managed
Oct 2 19:32:26 eshant-Inspiron-N5110 NetworkManager[1101]: <info> (ttyACM0): device state change: 1 -> 2 (reason 2)
Oct 2 19:32:26 eshant-Inspiron-N5110 NetworkManager[1101]: <info> (ttyACM0): deactivating device (reason: 2).
Oct 2 19:32:26 eshant-Inspiron-N5110 NetworkManager[1101]: <info> (ttyACM0): device state change: 2 -> 3 (reason 0)
Oct 2 19:35:01 eshant-Inspiron-N5110 CRON[5125]: (root) CMD (if [ -x /usr/bin/gsmsmsrequeue ]; then /usr/bin/gsmsmsrequeue; fi)
Oct 2 19:35:39 eshant-Inspiron-N5110 NetworkManager[1101]: <info> Activation (ttyACM0) starting connection 'BSNL EVDO connection'
Oct 2 19:35:39 eshant-Inspiron-N5110 NetworkManager[1101]: <info> (ttyACM0): device state change: 3 -> 4 (reason 0)
Oct 2 19:35:39 eshant-Inspiron-N5110 NetworkManager[1101]: <info> Activation (ttyACM0) Stage 1 of 5 (Device Prepare) scheduled...
Oct 2 19:35:39 eshant-Inspiron-N5110 NetworkManager[1101]: <info> Activation (ttyACM0) Stage 1 of 5 (Device Prepare) started...
Oct 2 19:35:39 eshant-Inspiron-N5110 NetworkManager[1101]: <info> (ttyACM0): device state change: 4 -> 6 (reason 0)
Oct 2 19:35:39 eshant-Inspiron-N5110 NetworkManager[1101]: <info> Activation (ttyACM0) Stage 1 of 5 (Device Prepare) complete.
Oct 2 19:35:39 eshant-Inspiron-N5110 NetworkManager[1101]: <info> Activation (ttyACM0) Stage 1 of 5 (Device Prepare) scheduled...
Oct 2 19:35:39 eshant-Inspiron-N5110 NetworkManager[1101]: <info> Activation (ttyACM0) Stage 1 of 5 (Device Prepare) started...
Oct 2 19:35:39 eshant-Inspiron-N5110 NetworkManager[1101]: <info> (ttyACM0): device state change: 6 -> 4 (reason 0)
Oct 2 19:35:39 eshant-Inspiron-N5110 NetworkManager[1101]: <info> Activation (ttyACM0) Stage 1 of 5 (Device Prepare) complete.
Oct 2 19:35:39 eshant-Inspiron-N5110 modem-manager[1107]: <info> (ttyACM0) opening serial port...
Oct 2 19:35:39 eshant-Inspiron-N5110 modem-manager[1107]: <info> Modem /org/freedesktop/ModemManager/Modems/5: state changed (disabled -> enabling)
Oct 2 19:35:39 eshant-Inspiron-N5110 modem-manager[1107]: <info> Modem /org/freedesktop/ModemManager/Modems/5: state changed (enabling -> enabled)
Oct 2 19:35:39 eshant-Inspiron-N5110 NetworkManager[1101]: <info> WWAN now enabled by management service
Oct 2 19:36:24 eshant-Inspiron-N5110 kernel: [18054.986799] [drm:i915_hangcheck_ring_idle] *ERROR* Hangcheck timer elapsed... blt ring idle [waiting on 5245410, at 5245410], missed IRQ?
Oct 2 19:36:39 eshant-Inspiron-N5110 NetworkManager[1101]: <warn> CDMA connection failed: (32) No service
Oct 2 19:36:39 eshant-Inspiron-N5110 NetworkManager[1101]: <info> (ttyACM0): device state change: 4 -> 9 (reason 0)
Oct 2 19:36:39 eshant-Inspiron-N5110 NetworkManager[1101]: <info> Marking connection 'BSNL EVDO connection' invalid.
Oct 2 19:36:39 eshant-Inspiron-N5110 NetworkManager[1101]: <warn> Activation (ttyACM0) failed.
Oct 2 19:36:39 eshant-Inspiron-N5110 NetworkManager[1101]: <info> (ttyACM0): device state change: 9 -> 3 (reason 0)
Oct 2 19:36:39 eshant-Inspiron-N5110 NetworkManager[1101]: <info> (ttyACM0): deactivating device (reason: 0).
Oct 2 19:36:39 eshant-Inspiron-N5110 NetworkManager[1101]: <info> Policy set 'Auto AndroidAP' (wlan0) as default for IPv4 routing and DNS.

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>USB-info<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
Hub Descriptor:
  bLength 9
  bDescriptorType 41
  nNbrPorts 4
  wHubCharacteristic 0x0009
    Per-port power switching
    Per-port overcurrent protection
    TT think time 8 FS bits
  bPwrOn2PwrGood 10 * 2 milli seconds
  bHubContrCurrent 0 milli Ampere
  DeviceRemovable 0x00
  PortPwrCtrlMask 0xff
 Hub Port Status:
   Port 1: 0000.0100 power
   Port 2: 0000.0100 power
   Port 3: 0000.0303 lowspeed power enable connect
   Port 4: 0000.0100 power
Device Status: 0x0003
  Self Powered
  Remote Wakeup Enabled

Bus 002 Device 018: ID 15eb:1231
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 1.10
  bDeviceClass 2 Communications
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 64
  idVendor 0x15eb
  idProduct 0x1231
  bcdDevice 0.00
  iManufacturer 1 BSNL
  iProduct 2 CDC Modem
  iSerial 11 Ø
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 90
    bNumInterfaces 3
    bConfigurationValue 1
    iConfiguration 4 MAC CONF1
    bmAttributes 0xc0
      Self Powered
    MaxPower 0mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 1
      bInterfaceClass 2 Communications
      bInterfaceSubClass 2 Abstract (modem)
      bInterfaceProtocol 1 AT-commands (v.25ter)
      iInterface 6 INTF0
      CDC Header:
        bcdCDC 1.10
      CDC ACM:
        bmCapabilities 0x06
          sends break
          line coding and serial state
      CDC Call Management:
        bmCapabilities 0x01
          call management
        bDataInterface 255
      CDC Union:
        bMasterInterface 0
        bSlaveInterface 1
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x85 EP 5 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0040 1x 64 bytes
        bInterval 5
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 1
      bAlternateSetting 0
      bNumEndpoints 2
      bInterfaceClass 10 CDC Data
      bInterfaceSubClass 0 Unused
      bInterfaceProtocol 0
      iInterface 7 INTF1
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x01 EP 1 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0040 1x 64 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0040 1x 64 bytes
        bInterval 0
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 2
      bAlternateSetting 0
      bNumEndpoints 2
      bInterfaceClass 8 Mass Storage
      bInterfaceSubClass 6 SCSI
      bInterfaceProtocol 80 Bulk-Only
      iInterface 8 INTF2
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x04 EP 4 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0040 1x 64 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x84 EP 4 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0040 1x 64 bytes
        bInterval 0
Device Status: 0x0001
  Self Powered
************************There are some more logs attached*****************************
Comment 1 Guru Aiyar 2012-03-31 04:14:54 UTC 
Unless this data card is supported by Network Manager, We will not able to use Empathy, Ubuntu Software Center, Gwibber, twitter clients, check GMAIL, etc. Lots of pain for us. I think there should be quick resolution for unsupported devices. Is there anyway I can help.

Thanks for replying.
Comment 2 Eshant Gupta 2012-05-21 18:52:07 UTC 
Created attachment 214593 [details]
Network Manager log
Comment 3 Eshant Gupta 2012-05-21 18:52:52 UTC 
Created attachment 214594 [details]
Modem Manager log
Comment 4 Eshant Gupta 2012-07-07 14:55:32 UTC 
Created attachment 218224 [details]
Minicom log
Comment 5 Aleksander Morgado 2012-10-05 10:47:21 UTC 
Eshant Gupta: if I'm not mistaken, the new VIA plugin in MM_06 solves your connection issues; marking this bug as resolved.

This problem has been fixed in our software repository. The fix will go into the next software release. Thank you for your bug report.
Comment 6 Aleksander Morgado 2013-02-19 15:59:21 UTC 
*** Bug 679574 has been marked as a duplicate of this bug. ***