GNOME Bugzilla – Bug 523605
Unable to subscribe to user's folder if username and mailbox name are different
Last modified: 2008-07-07 11:04:15 UTC
I am in an Exchange 2003 network. I have two accounts that I must keep open at all times. Either account is able to login directly through evolution, view mail, do GAL searches, send email, calendar, and you name it. The problem starts when I try to subscribe to a folder on the other user's account. Here are the steps: 1. Set up first account OWA info and GAL information. 2. Verify that I'm able to receive/send email, calendar, contacts. 3. Go to File -> Subscribe to Other User's Folder 4. I type in the email address which we'll say is it@company.com a. GAL lookup puts in Company GAL 5. Select Inbox (or any other) 6. Receive message that the folder does not exits. Basically, I believe it is because the username and mailbox name are not the same. Let's get some of those details now: email: it@company.com username: company_it mailboxname: Company.IT Here is a snippet from a debug log I have (Please note that this is while running 2.12.1 but I get the same results on 2.22): GC: looking up info for it@company.com GC: dn = CN=Company IT,OU=Employees,OU=Site - Company,DC=xxxx,DC=net GC: displayName Company IT GC: mail it@company.com GC: mailNickname company_it GC: homeMTA CN=Microsoft MTA,CN=exserver,CN=Servers,CN=First Administrative Group,CN=Administrative Groups,CN=Company,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=xxxx,DC=net GC: Finding hostname for CN=exserver,CN=Servers,CN=First Administrative Group,CN=Administrative Groups,CN=Company,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=xxxx,DC=net GC: exserver.xxxx.net GC: legacyExchangeDN /o=Company/ou=First Administrative Group/cn=Recipients/cn=company_it PROPFIND /exchange/Adam.Karim/NON_IPM_SUBTREE/Freebusy Data/LocalFreebusy.EML HTTP/1.1 E2k-Debug: 0x8619300 @ 1206035965 Host: exserver.xxxx.net Depth: 0 Brief: t User-Agent: Evolution/1.12.1 Content-Type: text/xml <?xml version="1.0" encoding="utf-8" ?><D:propfind xmlns:D="DAV:" xmlns:b="http://schemas.microsoft.com/mapi/proptag/"> <D:prop> <b:x68451102/><b:x686b1003/> </D:prop> </D:propfind> 207 Multi-Status E2k-Debug: 0x8619300 @ 1206035965 MS-WebStorage: 6.5.7638 Date: Thu, 20 Mar 2008 17:59:25 GMT Accept-Ranges: rows X-Powered-By: ASP.NET Server: Microsoft-IIS/6.0 Transfer-Encoding: chunked Content-Type: text/xml <?xml version="1.0"?><a:multistatus xmlns:b="urn:uuid:c2f41010-65b3-11d1-a29f-00aa00c14882/" xmlns:c="xml:" xmlns:d="http://schemas.microsoft.com/mapi/proptag/" xmlns:a="DAV:"><a:response><a:href>https://exserver.xxxx.net/exchange/Adam.Karim/NON_IPM_SUBTREE/Freebusy%20Data/LocalFreebusy.EML</a:href></a:response></a:multistatus> PROPFIND /exchange/company_it/NON_IPM_SUBTREE HTTP/1.1 E2k-Debug: 0x8619360 @ 1206035965 Host: exserver.xxxx.net Depth: 0 Brief: t User-Agent: Evolution/1.12.1 Content-Type: text/xml <?xml version="1.0" encoding="utf-8" ?><D:propfind xmlns:D="DAV:" xmlns:a="urn:schemas:httpmail:"> <D:prop> <a:inbox/> </D:prop> </D:propfind> 401 Unauthorized E2k-Debug: 0x8619360 @ 1206035965 Date: Thu, 20 Mar 2008 17:59:25 GMT X-Powered-By: ASP.NET Server: Microsoft-IIS/6.0 WWW-Authenticate: Negotiate WWW-Authenticate: NTLM WWW-Authenticate: Basic realm="exserver.xxxx.net" Content-Length: 83 Content-Type: text/html PROPFIND /exchange/company_it/NON_IPM_SUBTREE HTTP/1.1 E2k-Debug: 0x8619360 @ 1206035965 [restarted] Host: exserver.xxxx.net Depth: 0 Brief: t User-Agent: Evolution/1.12.1 Content-Type: text/xml <?xml version="1.0" encoding="utf-8" ?><D:propfind xmlns:D="DAV:" xmlns:a="urn:schemas:httpmail:"> <D:prop> <a:inbox/> </D:prop> </D:propfind> 404 Resource Not Found E2k-Debug: 0x8619360 @ 1206035965 MS-WebStorage: 6.5.7638 Date: Thu, 20 Mar 2008 17:59:25 GMT X-Powered-By: ASP.NET Server: Microsoft-IIS/6.0 Connection: close Content-Length: 150 Content-Type: text/html PROPFIND /exchange/company_it/Inbox HTTP/1.1 E2k-Debug: 0x864ec18 @ 1206035965 Host: exserver.xxxx.net Depth: 0 Brief: t User-Agent: Evolution/1.12.1 Content-Type: text/xml <?xml version="1.0" encoding="utf-8" ?><D:propfind xmlns:D="DAV:" xmlns:c="http://schemas.microsoft.com/exchange/" xmlns:a="urn:schemas:httpmail:" xmlns:d="DAV:" xmlns:b="http://schemas.microsoft.com/mapi/proptag/"> <D:prop> <c:outlookfolderclass/><a:unreadcount/><d:displayname/><b:x0ff40003/> </D:prop> </D:propfind> 404 Resource Not Found E2k-Debug: 0x864ec18 @ 1206035965 MS-WebStorage: 6.5.7638 Date: Thu, 20 Mar 2008 17:59:25 GMT X-Powered-By: ASP.NET Server: Microsoft-IIS/6.0 Connection: close Content-Length: 150 Content-Type: text/html There are two ways that one could access this box using the same OWA URL, either via email address or mailbox name: neither of which evolution is doing. Any help would be appreciated.
Thanks for the bug report. This particular bug has already been reported into our bug tracking system, but please feel free to report any further bugs you find. *** This bug has been marked as a duplicate of 273627 ***