GNOME Bugzilla – Bug 389704
Bug-buddy should disable duplicate notifications to the reporter.
Last modified: 2018-07-16 08:25:27 UTC
After reporting bug (eg. crash), ordinary user start to receive technical emails without any meaning for him. There should be "I want to receive technical emails concerning this bug." checkbox in process of reporting bug. The checkbox should be by default disabled. This issue is relatively critical, because ordinary users are being spamed by bugzilla and removal from cc list is quite complicated (for average user very difficult).
This is mainly depending on the Bugzilla email preferences. I agree that you get lots of "another duplicate" spam when your report has been marked a duplicate of some report that gets 20 duplicates a day. (bug 369324) We probably should leave a note that one can change the notification behaviour in bugzilla.
I think, that "another duplicate" is slightly different issue. Bug buddy is user friendly tool and is started after crash of application. So non-skilled users are dealing with that. And these users shouldn't receive ANY mails. The same as Mozilla's talk back or Windows crash reporter.
I disagree with this. Most of the traces sent by bug-buddy are quite useless because are done without debug symbols. The only way we have to request a better stacktrace is to communicate by mail with the reporter. I instead agree with Christian that a more fine-grained bugzilla email preferences management would automatically solve this.
bug-buddy is not under active development anymore and had its last code changes many years ago. Its codebase has been archived: https://gitlab.gnome.org/Archive/bug-buddy/commits/master Closing this report as WONTFIX as part of Bugzilla Housekeeping to reflect reality (see bug 796784). Please feel free to reopen this ticket (or rather transfer the project to GNOME Gitlab, as GNOME Bugzilla is deprecated) if anyone takes the responsibility for active development again.