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Bug 675784 - Broken path of local user manual in GIMP help-browser
Broken path of local user manual in GIMP help-browser
Status: RESOLVED OBSOLETE
Product: GIMP
Classification: Other
Component: Plugins
2.8.0
Other Windows
: Normal normal
: ---
Assigned To: GIMP Bugs
GIMP Bugs
: 675562 677377 678118 679578 681086 683214 (view as bug list)
Depends on:
Blocks:
 
 
Reported: 2012-05-09 22:30 UTC by will69
Modified: 2012-09-05 17:55 UTC
See Also:
GNOME target: ---
GNOME version: ---



Description will69 2012-05-09 22:30:20 UTC
The built-in GIMP help-browser does not work with a locally installed copy of the documentation on Windows because of an error in file path construction: The drive specification is repeated.

Expected path to user manual: "C:\..."
Actual path to user manual:   "C:\C:\..."

This can be observed by using Filemon from Sysinternals.

(Accessing the online help doesn’t work either when you are behind a proxy, but that's another bug.)

Unfortunately, there doesn’t seem to be a way to specify the documentation base path in any of the rc files, thus there is no workaround.

The documentation is recognized as being locally installed in the preferences.
Comment 1 André Klapper 2012-05-10 19:26:57 UTC
*** Bug 675562 has been marked as a duplicate of this bug. ***
Comment 2 vince 2012-05-18 16:32:57 UTC
I confirm this bug using the windows version of gimp 2.8 and local help file.

Note : I was using the setup "gimp-help-2-2.6.0-fr-setup.exe" to install, as there is no 2.8 version this package.

I used "ProcessMonitor" from sysinternals (replace filemon) with 2 filters :
- process name contain "help-browser"
- path contain "index"

As reported by will69, the path to user manual is :

C:\C:\Program Files\GIMP 2\share\gimp\2.0\help\fr\index.html

The expected path is :

C:\Program Files\GIMP 2\share\gimp\2.0\help\fr\index.html

Using gimp 2.6.12, it's working, using default web-browser.

In 2.8, if local help is not installed, the help menu allow you to use online help which is working but requires an Internet connexion.
Comment 3 Michael Schumacher 2012-06-04 12:12:19 UTC
*** Bug 677377 has been marked as a duplicate of this bug. ***
Comment 4 Michael Natterer 2012-06-08 07:47:04 UTC
This needs a windows developer who figures where exactly the additional C:\
gets added. It's only a matter of adding some debug prints.
Comment 5 dmtech 2012-06-14 20:07:13 UTC
I confirm this bug using GIMP 2.8 and the english 2.6 help file.
Comment 6 dmtech 2012-06-14 20:08:49 UTC
*** Bug 678118 has been marked as a duplicate of this bug. ***
Comment 7 André Klapper 2012-07-09 11:06:39 UTC
*** Bug 679578 has been marked as a duplicate of this bug. ***
Comment 8 Michael Natterer 2012-08-03 22:13:09 UTC
*** Bug 681086 has been marked as a duplicate of this bug. ***
Comment 9 Alexius Santoni 2012-08-04 00:34:24 UTC
(In reply to comment #0)
> The built-in GIMP help-browser does not work with a locally installed copy of
> the documentation on Windows because of an error in file path construction: The
> drive specification is repeated.
> 
> Expected path to user manual: "C:\..."
> Actual path to user manual:   "C:\C:\..."
> 
> This can be observed by using Filemon from Sysinternals.
> 
> (Accessing the online help doesn’t work either when you are behind a proxy, but
> that's another bug.)
> 
> Unfortunately, there doesn’t seem to be a way to specify the documentation base
> path in any of the rc files, thus there is no workaround.
> 
> The documentation is recognized as being locally installed in the preferences.
I don't understand how it has been described of normal priority and normal importance given that the whole help is completely unavailable.
Comment 10 will69 2012-08-04 13:46:32 UTC
(In reply to comment #9)
> I don't understand how it has been described of normal priority and normal
> importance given that the whole help is completely unavailable.

Most users can use help by switching to the online version under Preferences/Help System. This bug only affects users that:

- are exclusively using Microsoft Windows and
- (1) are using a Microsoft Proxy with Microsoft authentication protocols or
- (2) are working offline

i.e. enterprise users at work. Depending on your situation you may be able to

- use Linux/Mac OS or
- eliminate proxy authentication for host "docs.gimp.org"

as a workaround.
Comment 11 Jernej Simončič 2012-08-30 19:26:03 UTC
This has somehow been fixed by updating the webkitgtk library, so the problem might have been in it.
Comment 12 Michael Natterer 2012-09-05 17:55:36 UTC
*** Bug 683214 has been marked as a duplicate of this bug. ***