GNOME Bugzilla – Bug 796550
Problem login into https://gitlab.gnome.org with GitLab account
Last modified: 2018-06-16 09:44:09 UTC
When I try to use my GitLab account to login into our GitLab instace I get the following error message, "Could not authenticate you from GitLab because "Api v3 is no longer supported. use api v4 instead.: {"error":"api v3 is no longer supported. use api v4 instead."}" Setps to *reproduce. Visit https://gitlab.gnome.org/users/sign_in 1 Fill out user account details 2 Choose "sign in with GitLab". *a GitLab.com account is required.
Can you please retry now?
Hm still get same error message, will try again later (and tomorrow).
Hm another message I get "Could not authenticate you from GitLab because "Invalid grant: the provided authorization grant is invalid, expired, revoked, does not match the redirection uri used in the authorization request, or was issued to another client. {"error":"invalid grant","error description":"the provided authorization grant is invalid, expired, revoked, does not match the redirection uri used in the authorization request, or was issued to another client."}".
Another try? It'll possibly request to re-authorize the app once again on your gitlab.com account.
Hm I still unfortunately still (after another try) get the same error message.
Oliver, would you mind trying to login to your gitlab.com account and double check whether you accepted the GDPR disclaimer which might be locking down your account and re-try?
Same situation here. I did accept the new terms from GitLab.com a while ago but double checked by logging in and visiting https://gitlab.com/-/users/terms I also revoked access for the gnome instance of GitLab under Settings > Applications, but auth is still not possible. Error message is still the one mentioned in the description above.
(In reply to Andrea Veri from comment #6) > Oliver, would you mind trying to login to your gitlab.com account and double > check whether you accepted the GDPR disclaimer which might be locking down > your account and re-try? Well thanks for the advice and effort Andrea. After having loged in and accepted the GDPR disclaimer I still (unfortunately) get the 'Api v3 error'. Will continue to try to (login).
Known upstream issue, please keep an eye at [1]. [1] https://gitlab.com/gitlab-org/gitlab-ce/issues/47565
(In reply to Andrea Veri from comment #9) > Known upstream issue, please keep an eye at [1]. > > [1] https://gitlab.com/gitlab-org/gitlab-ce/issues/47565 Ah ok, thanks for *notice. *will definitely keep an eye on the issue.
Problem should be resolved upstream, can you please confirm?
Still unfortunately get same error. Will try again later *today or otherwise report when I successfully can login.
Thank you for that info. (In reply to Oliver Propst from comment #12) > Still unfortunately get same error. Will try again later *today or otherwise > report when I successfully can login. I can't login either. Is seems the fix is not released yet.
Login worked for me now.
Yeah the login works for me to now as well, closing the issue. *thanks Andrea for being helpful.