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Bug 796175 - GIMP cannot open files on server HDDs
GIMP cannot open files on server HDDs
Status: RESOLVED DUPLICATE of bug 795855
Product: GIMP
Classification: Other
Component: General
2.10.0
Other Windows
: Normal normal
: ---
Assigned To: GIMP Bugs
GIMP Bugs
Depends on:
Blocks:
 
 
Reported: 2018-05-16 17:12 UTC by StigtriX
Modified: 2018-05-17 20:33 UTC
See Also:
GNOME target: ---
GNOME version: ---


Description StigtriX 2018-05-16 17:12:46 UTC 
At my workplace I rely on files on server HDDs. I have not had problems before, but with GIMP 2.10.0 I cannot access anything at all from them. They show up as empty folders when I click on them.

I have tried to uninstall GIMP and shred files, then reinstall, but I have had no success. Tried an older GIMP version, and it works.

TL;DR: Why can't I access files from server HDDs with the newest GIMP version?
Comment 1 Michael Schumacher 2018-05-16 17:28:02 UTC 
Is it really the newest installer version (check the actual file)? Have a look at bug 795855, please - if this one matches your experience, then the current installer fixes that issue.
Comment 2 StigtriX 2018-05-16 20:20:55 UTC 
Yes, I reinstalled yesterday : /
Comment 3 Jehan 2018-05-16 20:29:00 UTC 
We actually updated the website yesterday (though the new installer was finished a few days before, the website was still showing the old installer).

Could you check the name of the installer? Is it "gimp-2.10.0-setup-2.exe"? Note in particular the "-2" in the end, until yesterday, we were distributing "-1" which is broken.

If you already deleted the installer, I'd suggest to uninstall/reinstall, just in case. Because your bug description really looks like this other bug, and several people already reported it to be fixed with the new installer.
Thanks!
Comment 4 StigtriX 2018-05-17 20:23:36 UTC 
(In reply to Jehan from comment #3)
> We actually updated the website yesterday (though the new installer was
> finished a few days before, the website was still showing the old installer).
> 
> Could you check the name of the installer? Is it "gimp-2.10.0-setup-2.exe"?
> Note in particular the "-2" in the end, until yesterday, we were
> distributing "-1" which is broken.
> 
> If you already deleted the installer, I'd suggest to uninstall/reinstall,
> just in case. Because your bug description really looks like this other bug,
> and several people already reported it to be fixed with the new installer.
> Thanks!

Yes, it was the old installer.
Everything is fine now. Thanks for the quick response! :)
Please do update the installer on the web page asap when you can <3
Comment 5 Michael Schumacher 2018-05-17 20:33:09 UTC 
It had already been updated before you posted this bug report :)

Thanks for the feedback!

*** This bug has been marked as a duplicate of bug 795855 ***