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Bug 791104 - Online quotes update is not working
Online quotes update is not working
Status: RESOLVED DUPLICATE of bug 789808
Product: GnuCash
Classification: Other
Component: Currency and Commodity
2.6.18
Other Windows
: Normal normal
: ---
Assigned To: gnucash-core-maint
gnucash-core-maint
Depends on:
Blocks:
 
 
Reported: 2017-12-01 21:49 UTC by zektser_gregory
Modified: 2018-06-30 00:01 UTC
See Also:
GNOME target: ---
GNOME version: ---


Description zektser_gregory 2017-12-01 21:49:38 UTC 
1. Installed GnuCash (latest stable release as of 12/01/2017)
2. Installed Online Quotes retrieval package (including Strawberry Perl); no installation errors
3. Followed the latest manual to crate three sub-accounts (two under Stock account, for AAPL and AMZN, and one under Mutual Fund account for VFIAX)
4. Added all three securities to the securities list. Edited each security making sure that retrieving online quotes was enabled.
5. Tried to retrieve quotes (Tools / Price Editor / Get Quotes); received a message that there was an unknown error retrieving quotes.
6. Tried changing the quote sources, and exchange where the securities trade, but the result is the same.

So far, this is the ONLY issue preventing me from switching to GNU Cash from Quicken. Would appreciate any help.

Thanks!
Comment 1 Frank H. Ellenberger 2017-12-01 22:07:52 UTC 
Thanks for your report!

Did you already see 
https://wiki.gnucash.org/wiki/FAQ#Q:_Why_doesn.27t_online_quoting_work.3F

You might also follow the links there for details.

Please send an answer about your progress.
Comment 2 zektser_gregory 2017-12-01 22:33:18 UTC 
Thank you Frank. I did follow the steps provided in this wiki entry, and it worked:

1) I did change the type of quote source to "Unknown" and the source to "alphavantage"

2) I was able to obtain API key from the Alphavantage website, and add ALPHAVANTAGE_API_KEY=XXXXXXXXXXXXXX to the environment file.

3) This worked for at least one stock quote (AAPL). I did not yet have time to test this for multiple stock quotes (trading at different exchanges) and for mutual funds, and will do this over the weekend.

Thanks again for your help - it is greatly appreciated!
Comment 3 Frank H. Ellenberger 2017-12-02 06:29:47 UTC 
Thanks for taking the time to report this.
This particular bug has already been reported into our bug tracking system, but please feel free to report any further bugs you find.

*** This bug has been marked as a duplicate of bug 789808 ***
Comment 4 John Ralls 2018-06-30 00:01:21 UTC 
GnuCash bug tracking has moved to a new Bugzilla host. This bug has been copied to https://bugs.gnucash.org/show_bug.cgi?id=791104. Please update any external references or bookmarks.