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Bug 789754 - Gnome with wayland: Wacom pen cursor disappears after a while
Gnome with wayland: Wacom pen cursor disappears after a while
Status: RESOLVED OBSOLETE
Product: gnome-shell
Classification: Core
Component: general
3.26.x
Other Linux
: Normal critical
: ---
Assigned To: gnome-shell-maint
gnome-shell-maint
Depends on:
Blocks:
 
 
Reported: 2017-11-01 09:27 UTC by alessandro.oliviero@gmail.com
Modified: 2021-07-05 14:42 UTC
See Also:
GNOME target: ---
GNOME version: 3.25/3.26



Description alessandro.oliviero@gmail.com 2017-11-01 09:27:49 UTC
After log-in with Wacom tablet connected Gnome shows two cursors, one for the mouse and the other for the tablet's pen. I can normally control the pen's cursor. After a while the pen's cursor disappears (it is invisible, but I can still control it with the pen).
If I reset the shell with "killall -HUP gnome-shell" and I log in again the cursor is back.

Thanks
Comment 1 alessandro.oliviero@gmail.com 2017-11-01 10:09:58 UTC
Additional info: the pen cursor disappears when I move in the same time both mouse and pen.
Comment 2 alessandro.oliviero@gmail.com 2017-11-08 21:48:19 UTC
Additionally if I press any of the Wacom Intuos Pen and Touch buttons the screen freezes completely and I have to restart the PC.
Comment 3 schatzkin 2017-11-21 19:22:42 UTC
I'm having these problems too. In addition, I cannot open a dropdown menu using the pen.
Comment 4 Casey Jao 2018-01-14 03:04:36 UTC
This seems to happen with applications running under XWayland. For pure Wayland applications the Wacom tablet's cursor behaves correctly.

To see this, open for instance gnome-terminal (which uses Wayland) and Xournal (which uses XWayland) side by side. When moving the cursor from gnome-terminal to Xournal, the cursor does not change to a pen but instead remains whatever it was when it left the gnome-terminal window, such as an arrow or a text cursor.
Comment 5 imyxhuang 2018-02-01 04:49:15 UTC
Aside from the drop-down menu and pen button problems, I have all of the issues above while using digimend drivers and a Huion tablet; this is probably not a problem with the Gnome Wacom drivers but rather an issue with XWayland, as Casey pointed out.
Another thing worth mentioning is that on my system, after I switch off my pen with a button on the top, my regular pointer can't click anything. I need to either press alt-tab, change workspaces and switch back, or a few other options to restore the normal cursor.
Comment 6 GNOME Infrastructure Team 2021-07-05 14:42:42 UTC
GNOME is going to shut down bugzilla.gnome.org in favor of  gitlab.gnome.org.
As part of that, we are mass-closing older open tickets in bugzilla.gnome.org
which have not seen updates for a longer time (resources are unfortunately
quite limited so not every ticket can get handled).

If you can still reproduce the situation described in this ticket in a recent
and supported software version, then please follow
  https://wiki.gnome.org/GettingInTouch/BugReportingGuidelines
and create a new ticket at
  https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/

Thank you for your understanding and your help.