GNOME Bugzilla – Bug 785970
Displays notification that an additional driver is required by install the printer anyway
Last modified: 2021-06-09 16:31:39 UTC
Created attachment 357160 [details] video showing the issue Using GNOME 3.24.2 (fedora 26), adding an usb printer - there is a notification telling you that you need to install an additional driver - but then the printer is added anyway - then you get a notification telling you it was added there is also nothing in the configuration/control center mentioning that extra driver or letting you get/install it, it's weird to rely on the notification only
The problem you see is actually the bug #759497. gnome-software exits immediately after we call its method "InstallPrinterDrivers" so we suppose that the printer drivers were installed (or not - it depends on their availability) and we can continue, we search among installed drivers for the best one and use it. I will explore what are our options of showing a warning about missing requirements of printer drivers.
GNOME is going to shut down bugzilla.gnome.org in favor of gitlab.gnome.org. As part of that, we are mass-closing older open tickets in bugzilla.gnome.org which have not seen updates for a longer time (resources are unfortunately quite limited so not every ticket can get handled). If you can still reproduce the situation described in this ticket in a recent and supported software version, then please follow https://wiki.gnome.org/GettingInTouch/BugReportingGuidelines and create a new bug report at https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/ Thank you for your understanding and your help.