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Bug 784563 - "Search for Drivers" button in "Printer Details" dialog does nothing
"Search for Drivers" button in "Printer Details" dialog does nothing
Status: RESOLVED OBSOLETE
Product: gnome-control-center
Classification: Core
Component: Printers
3.24.x
Other Linux
: Normal major
: ---
Assigned To: Felipe Borges
Control-Center Maintainers
Depends on:
Blocks:
 
 
Reported: 2017-07-05 18:22 UTC by Till Kamppeter
Modified: 2018-02-03 23:45 UTC
See Also:
GNOME target: ---
GNOME version: ---


Description Till Kamppeter 2017-07-05 18:22:06 UTC 
In the "Printer Details" dialog there is a button named "Search for Drivers". Clicking this button only gives the button the look of being pressed down but nothing happens afterwards. What is it supposed to do?

Assuming it does something like for example searching printer drivers on the OpenPrinting web site, it should then tell some how (by a pop-up, by text in the "Printer Details" dialog, ...) that drivers are searched for. Also there should be for example a spinner telling that something is happening. When the search ends, the button's look should be returned into unpressed mode and the result should be somehow presented, also if no driver was found or if an error has happened.
Comment 1 Michael Catanzaro 2017-07-20 21:23:56 UTC 
(In reply to Till Kamppeter from comment #0)
> In the "Printer Details" dialog there is a button named "Search for
> Drivers". Clicking this button only gives the button the look of being
> pressed down but nothing happens afterwards. What is it supposed to do?

It is supposed to start searching for drivers.

> Assuming it does something like for example searching printer drivers on the
> OpenPrinting web site, it should then tell some how (by a pop-up, by text in
> the "Printer Details" dialog, ...) that drivers are searched for. Also there
> should be for example a spinner telling that something is happening. When
> the search ends, the button's look should be returned into unpressed mode
> and the result should be somehow presented, also if no driver was found or
> if an error has happened.

I see a spinner.

Do you have cups-pk-helper installed? How about system-config-printer (the service, not the app)? I bet we have an error handling bug here.
Comment 2 Till Kamppeter 2018-02-03 17:58:46 UTC 
I have checked again and this is solved now (Ubuntu Bionic).
Comment 3 Michael Catanzaro 2018-02-03 23:45:13 UTC 
OK then....