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Bug 782654 - Mails from protonmail.com are dropped for at least release-team-list@gnome.org
Mails from protonmail.com are dropped for at least release-team-list@gnome.org
Status: RESOLVED FIXED
Product: sysadmin
Classification: Infrastructure
Component: Mailman
unspecified
Other Linux
: Normal normal
: ---
Assigned To: André Klapper
GNOME Sysadmins
Depends on:
Blocks:
 
 
Reported: 2017-05-15 11:28 UTC by Carlos Soriano
Modified: 2017-08-18 20:50 UTC
See Also:
GNOME target: ---
GNOME version: ---


Description Carlos Soriano 2017-05-15 11:28:19 UTC 
I'm using https://mail.protonmail.com mail, which has became quite known for it's security and encryption by default in the last year.

However, seems this emails get dropped in some list due to a header that is considered as spam.
Comment 1 André Klapper 2017-05-15 11:37:08 UTC 
Please explain why you think so.
Comment 2 André Klapper 2017-05-15 11:37:33 UTC 
Also note that release-team-list@gnome.org does not exist.
Comment 3 Carlos Soriano 2017-05-15 11:42:09 UTC 
(In reply to André Klapper from comment #1)
> Please explain why you think so.

Andrea Veri debugged it, I know they are dropped because I asked the recipients and Andrea confirmed it was not reaching because they were dropped due to the spamming measures.
I will leave Andrea explain the details, since I don't know much more.

And yes, the list is release-team@gnome.org, my bad!
Comment 4 Andrea Veri 2017-05-15 12:43:07 UTC 
Relevant header is Feedback-ID, which triggers list's anti-spam measures. [1]

Assigning to Olav as per his request.


[1] https://mail.gnome.org/mailman/admin/release-team/privacy/spam
Comment 5 André Klapper 2017-08-18 20:50:47 UTC 
Indeed https://mail.gnome.org/mailman/admin/release-team/privacy/spam under "Spam Filter Rule 1" defined an action "Discard" for the spam filter regex line
       ^Feedback-ID: 
I now removed that regex line.
And as we've seen other issues (bug 786486) I've also set the action to "Hold" to be able to see in the nearer future what's going on (instead of silently discarding).