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Bug 776841 - Color device stops working during calibration, preventing it to finish
Color device stops working during calibration, preventing it to finish
Status: RESOLVED OBSOLETE
Product: gnome-color-manager
Classification: Core
Component: general
3.18.x
Other All
: Normal major
: ---
Assigned To: gnome-color-manager-maint
gnome-color-manager-maint
https://bugs.launchpad.net/ubuntu/+so...
Depends on:
Blocks:
 
 
Reported: 2017-01-03 23:56 UTC by Alberto Salvia Novella
Modified: 2020-11-12 15:09 UTC
See Also:
GNOME target: ---
GNOME version: 3.17/3.18



Description Alberto Salvia Novella 2017-01-03 23:56:04 UTC

Comment 1 Alberto Salvia Novella 2017-01-03 23:59:14 UTC
HOW TO REPRODUCE:
- Do a calibration using the precise profile (haven't tried with the other ones).

RESULT:
- After a while the calibration process hangs with the message "sample read failed due to communication problem. Hit Esc or Q to give up, any other key to retry.
- Retying always fails, and the calibration can never complete.
- Screenshot: (https://goo.gl/Wisrd7)

RELEVANT DETAILS:
- It doesn't happen using the application "dispcalgui", which also uses argyllcms as back-end.
- The used device was a Pantone Huey Pro.
- Bugs in this application are recurrent. Requires fixing the root cause, not the symptoms: (https://goo.gl/dxihAJ)

SYSTEM SPECS:
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: gnome-color-manager 3.18.0-1ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35
Uname: Linux 4.4.0-57-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.4
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Jan 4 00:24:10 2017
InstallationDate: Installed on 2013-01-25 (1439 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
SourcePackage: gnome-color-manager
UpgradeStatus: Upgraded to xenial on 2016-08-05 (151 days ago)
Comment 2 André Klapper 2020-11-12 15:09:15 UTC
bugzilla.gnome.org is being replaced by gitlab.gnome.org. We are closing all
old bug reports and feature requests in GNOME Bugzilla which have not seen
updates for a long time.

If you still use gnome-color-manager and if you still see this bug / want this feature in a recent and currently supported version, then please feel free to report it at https://gitlab.gnome.org/GNOME/gnome-color-manager/-/issues/

Thank you for creating this report and we are sorry it could not be implemented
(volunteer workforce and time is quite limited).