GNOME Bugzilla – Bug 765854
An error occurred Could not initialize supporting library - i965_drv_video.so
Last modified: 2018-01-19 18:37:09 UTC
Getting error when try to play mp4 movie: "An error occurred Could not initialize supporting library" and here is a log info. It looks like i965_drv_video.so does not exist... however I can see /usr/lib64/dri/i965_dri.so lib. Apr 30 11:57:24 thinkpad org.gnome.Totem[1585]: libva info: VA-API version 0.39.0 Apr 30 11:57:24 thinkpad org.gnome.Totem[1585]: libva info: va_getDriverName() returns 0 Apr 30 11:57:24 thinkpad org.gnome.Totem[1585]: libva info: Trying to open /usr/lib64/dri/i965_drv_video.so Apr 30 11:57:24 thinkpad org.gnome.Totem[1585]: libva info: va_openDriver() returns -1 I am using Thinkpad 440s with Fedora 24 (Fedora - Rawhide - Developmental packages for the next Fedora release)
what's the output of `vainfo`? You have to install the utility if you don't have it.
Closing this bug report as no further information has been provided. Please feel free to reopen this bug report if you can provide the information that was asked for in a previous comment. Thanks!