GNOME Bugzilla – Bug 764008
Skype blocks features of the GIMP UI
Last modified: 2017-12-26 09:50:28 UTC
hi on a new win10 machine i have installed the latest gimp from the gimp website download button .exe file - downloaded yesterday I have downloaded, uninstalled rebooted and reinstalled several times - and also deleted my GIMP 2 profile folder and made a fresh one but the following problem still persists... steps: open gimp make a new file add a layer (initially i could add several layers but thats stopped now too) * drag to reorder layers - nothing happens (line where to show where layer lands not even showing up) * click green arrows to sort layers - works once only then stops * click add another layer button - nothing happens choose a tool (any one - eg bucketfill) * choose a different tool - nothing happens (i can select a tool only once and then it stops working) i can still select tools from the top menu options and they work - just not the toolbox icons if i right click a layer so it shows a menu dialog and then click away without choosing anything i can then get one further tool selection - then it stops again if i shrink the whole gimp window i can (sometimes) get another tool selection to work - and then it stops again... i also have focus issues on most dialogs where only the first click works and further clicks do nothing I have got gimp running fine on another win10 machine - so its possibly hardware related in some way? I'm not having problems with any other programs I dont have any gimp extensions loaded - just a clean install and clean profile system spec: CPU Intel Skylake Core i7-6700 4 Core, hyperthreaded, 3.4Ghz, 8MB Cache, LGA1151 Platform Motherboard H170 Chipset motherboard, DDR4 support, SATA Express, M.2 Memory 16GB DDR4 RAM SSD 240GB SSD for VIP storage selection Hard Drive 2TB HDD for all other storage Case Cooler Master Silencio 452, Micro ATX, Silent, SD Card reader Optical Drive DVDRW Operating System Windows 7 Professional 64 bit OEM upgraded to win10 *cries* waaa - i miss my gimp already! anyone have any suggestions?
Are you using any sort of antivirus? If so, does pausing/stopping it fix the problem?
I am using eset nod32 yes i have tried disabling it - no difference
Try to find the differences between the two Windows 10 systems you're running GIMP on. We're pretty much relying on an affected user to figure out the cause, there's not really anything we can do.
thanks michael - you can suggest things for me to try and fix it :) differences one it runs on is not an i7 - is a year older machine - has more things loaded - than mine but uses the same virus protection and is running the same version of gimp would it be any help to say try copying the profile folder from that machine to mine? even copy the program files folders? or will they break if i just copy them over?
another difference - the other machine has windoze office loaded mine has open office and thunderbird conflicts with those? gimp ran fine with both those loaded on my old win7 machine
We've got some bug reports about other software interfereing with the GIMP UI, for example bug 710009 (that one is about Kaspersky Antivirus, and this is the reason why "running any antivirus applications?" is one of the usual questions). Screen capture applications are known to cause this as well. In all cases, we are effectively waiting for someone to come up with a useful hint.
Thanks for your reply Michael - I still havent got it going :( the only screen capture app i have is the windows snippet tool my nod32 virus thingy is whatever the latest version is because it keeps itself updated...
We've recently been told that Skype (with its screen grabbing/sharing) can cause this, too.
good spotting batman - i get 'some' functionality back if i exit skype completely - i can now change tools at least - i'm still having problems sorting layers though... dragging layers has no effect - using the arrow buttons at the bottom of the layers dock works once and then stops. thanks for the hint :D
(In reply to fe from comment #9) > good spotting batman - i get 'some' functionality back if i exit skype > completely - i can now change tools at least - i'm still having problems > sorting layers though... > dragging layers has no effect - using the arrow buttons at the bottom of the > layers dock works once and then stops. > > thanks for the hint :D Can you try disabling your antivirus momentarily for testing functionality in GIMP? I'm wondering if it's a double-whammy of Skype + antivirus that may be causing issues for you?
*** Bug 777679 has been marked as a duplicate of this bug. ***
This is likely bug 780979. The current development release GIMP 2.9.8 installer - available from https://www.gimp.org/downloads/devel/ - contains a GTK+ patch for this - can you try if this fixes the issue for you?
fe, can you check this with GIMP 2.9.8?
fixed :D
Thanks, this confirms it as the same issue. *** This bug has been marked as a duplicate of bug 780979 ***