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Bug 760750 - Evince prints parts of document wrong, but preview is ok.
Evince prints parts of document wrong, but preview is ok.
Status: RESOLVED OBSOLETE
Product: evince
Classification: Core
Component: printing
3.18.x
Other Linux
: Normal normal
: ---
Assigned To: Evince Maintainers
Evince Maintainers
Depends on:
Blocks:
 
 
Reported: 2016-01-17 18:07 UTC by Andrej.Skvortzov
Modified: 2018-05-22 16:28 UTC
See Also:
GNOME target: ---
GNOME version: ---


Attachments
test document (65.16 KB, application/pdf)
2016-01-17 18:07 UTC, Andrej.Skvortzov
Details
Print results on Linux (Evince 3.18.2) (1.84 MB, image/jpeg)
2016-01-17 18:09 UTC, Andrej.Skvortzov
Details
Print result on Windows (Evince 2.32.0.145) (2.09 MB, image/jpeg)
2016-01-17 18:10 UTC, Andrej.Skvortzov
Details
Another PDF that triggers this (43.47 KB, application/pdf)
2016-03-24 16:30 UTC, Carl Seaton
Details
Nearly the same PDF that works fine (43.15 KB, application/pdf)
2016-04-21 16:26 UTC, Carl Seaton
Details

Description Andrej.Skvortzov 2016-01-17 18:07:13 UTC
Created attachment 319217 [details]
test document

Attached document is correct rendered in Evince, print preview is correct too, but the print result is wrong. I've tried to print on CUPS-PDF and HP printer. In both cases I've got equal wrong results. 
The picture of wrong printed result is attached.

System information:
Linux: Debian/Testing amd64
Evince: 3.18.2

I've tried this document on Windows 7 x64 using Evince 2.32.0.145. Results are wrong too, but in a different way. FYI I've attached picture of result on Windows too.

I'm considering this as an Evince's bug, because in Okular on Linux the document is printed without any issue on CUPS-PDF and on real HP printer.

Because the result is wrong, if the document is printed using CUPS-PDF. The issue can be easily reproduced:

1. Install cups-pdf package
2. Open test.pdf document
3. Print it to PDF
4. Look at the results
Comment 1 Andrej.Skvortzov 2016-01-17 18:09:21 UTC
Created attachment 319218 [details]
Print results on Linux (Evince 3.18.2)
Comment 2 Andrej.Skvortzov 2016-01-17 18:10:16 UTC
Created attachment 319219 [details]
Print result on Windows (Evince 2.32.0.145)
Comment 3 Carl Seaton 2016-03-24 16:30:56 UTC
Created attachment 324692 [details]
Another PDF that triggers this

Very similar thing for me.  It just started about a week or so ago.  This is a PDF created from a Google "print" from Google docs that seems to trigger it.  Trying to "print" again (regenerating the PDF) has the same effect, but only on this one sheet from this one google doc.  All other sheets work fine.  Also, it was working one day last week (Mar 15) and then started doing this the next day (Mar 16) even though I had not modified the source doc (though I had regenerated it using the Google print option, so perhaps they changed something in that algorithm).

This looks fine in evince display, and in the print preview, but the main text only prints out a few random characters.  Okular and Adobe Reader both display and print it fine.

System: Scientific Linux 6.7
evince-2.28.2-14.el6_0.1.i686
Comment 4 Carl Seaton 2016-03-24 16:38:57 UTC
Also, I just tried his suggestion of printing to a file.  When I bring up the print dialog and choose "Print To File", that print preview looks wrong as well, which is immediately corrected if I then choose a printer, and immediately wrong if I again choose a file.

Further, if I actually print to a file (PDF), and then open the file (with evince), the document looks correct.  Very oddly specific.
Comment 5 Carl Seaton 2016-04-21 16:26:54 UTC
Created attachment 326511 [details]
Nearly the same PDF that works fine

This is a PDF generated by Google's Print option, from the same sheet as before, though I had made a small formatting change to some of the cells.  Now this works perfectly fine.  My version of evince has not changed.  With luck, there is enough commonality between these two documents that the diff will be small and maybe help point you in a specific direction.
Comment 6 GNOME Infrastructure Team 2018-05-22 16:28:01 UTC
-- GitLab Migration Automatic Message --

This bug has been migrated to GNOME's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.gnome.org/GNOME/evince/issues/644.