GNOME Bugzilla – Bug 759873
Cursor jumps to bottom of mail when replying to a mail
Last modified: 2016-03-01 05:53:33 UTC
When replying to a mail, I start typing at the top of the mail with original mail below. At around 50th second since reply window was opened (timing is always reproducible!), the cursor jumps to the bottom of the mail. If I return again to the top at my editing location and resume typing, it happens again at 50th second. It does not matter if I am idle for 50 seconds after resuming typing or continue typing, the cursor will still jump to the end of last line in mail on 50th second. The issue happens only when replying to mail. No problems when composing a new message with signature below it. Notes: 1. Discovered on Arch Linux x86_64. 2. I use microsoft exchange account with EWS. 3. Issue did not exist in 3.18.2 and started only after my distro upgraded to 3.18.3.
I have the same problem on Fedora 23. I am also using EWS. My windowing system is XFCE, not native Gnome. Exactly as reported above, the jump occurs after about 50 seconds. If I am currently not typing, it jumps without taking focus (the cursor is at the end of the message, even though the end of the message is not visible in the window). Formatting is changed to the format of the quoted message.
Hi, first of all thank you for reporting a bug. May I have an additional request? Can someone of you please try to reproduce the issue on IMAP account? I don't have an access to EWS account and I'm completely failing to reproduce the issue here.
Hi Thomas, Thanks for looking into the bug. I setup a gmail account in evolution with IMAP and was able to reproduce the issue when replying to a mail from gmail and using gmail account as sender. This was an IMAP account in the same evolution which also has my Exchange account. I then tried with another user on the same computer with only IMAP account in evolution and the problem did not happen there. It seems the issue is tightly linked to exchange account and its support in evolution.
(In reply to Prem Narayan Malav from comment #3) > Hi Thomas, > > Thanks for looking into the bug. > > I setup a gmail account in evolution with IMAP and was able to reproduce the > issue when replying to a mail from gmail and using gmail account as sender. > This was an IMAP account in the same evolution which also has my Exchange > account. > > I then tried with another user on the same computer with only IMAP account > in evolution and the problem did not happen there. It seems the issue is > tightly linked to exchange account and its support in evolution. Thank you for testing! I will wait for Milan Crha to return from PTO as he has access to the Exchange account.
I can reproduce the same issue here as well, using a EWS account and Fedora 23. I have tested with Gnome and Cinnamon, the results were the same with both desktops. I can confirm as well that I haven't seen this behaviour with V3.18.2 Are there any logs or traces I can provide?
Hi all. I have Fedora 23 and Evolution 3.18.3, upgraded from 21 to 22 and to 23. No custom theme, but have used one before. I have the same bahaviour. However, I noticed some more things: Case A 1. Reply a message - the composer thinks it is modified. 2. After 60 seconds, the autosave kicks in and it moves the cursor to the end. 3. Move the cursor to the top (Pgup, Up, with mouse) 4. After 60 seconds the composer does not think it is modified (because it isn't) and the curseor stays. 5. Enter some text (modify), wait 60s, the cursor moves. Case B 1. Reply the message 2. Press Ctrl+S (save) 3. Cursor moves to the end Case C 1. Start a new message 2. Enter some text 3. Press Ctrl+S, now the funny part... 4. A notification appears, something like this: "Saving the message to folder On this computer (Drafts)" 5. Cursor stays So the notification does not appear while saving a reply message and it maybe related to cursor movement. I tried setting Drafts folder to the replying-message folder but did not help. I disabled the "On this computer" account and tried saving a reply message. This time the notification did appear after Ctrl+S, but on the autosave after 60s it again moved the cursor down. HTH
Still present in evolution-3.18.4 for me (same setup as Prem, Arch x64 and EWS).
Switched to evolution-mapi (instead of EWS) and bug is still present, so I assume it's not EWS-specific.
With few more tests, I find that this bug is present only when using Reply style Inline (Outlook) in composer preferences. The behavior is reproduced in a freshly setup exchange account in a new evolution with Inline reply style. Issue is fixed in existing as well as fresh evolution with reply style set as Quoted.
I'm reseting the need-info flag and confirm the issue with the Reply style Inline (Outlook), where I can reproduce it too.
I can also confirm that the bugs seems so only exist when "Inline (Outlook Style)" reply option is checked. Not a developer but happy to test if needed. : Fedora 23, Evolution 3.18.4
Fixed with following commits: Bug 759873 - Cursor jumps to bottom of mail when replying to a mail Preserve the selection when generating the plain text version of message. Also improve the code that is used for marking citations and selection markers to avoid a manipulation with the inner HTML of the elements. commit 4f987849 in the master branch for Evolution 3.19.90+ commit 72fa566a in the gnome-3-18 branch for Evolution 3.18.5+
I reported this problem and can confirm at it would appear to be fixed in 3.18.5.1 which I am now using.