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Bug 758381 - Add printer dialog could show better information
Add printer dialog could show better information
Status: RESOLVED OBSOLETE
Product: gnome-control-center
Classification: Core
Component: Printers
3.18.x
Other Linux
: Normal normal
: ---
Assigned To: Marek Kašík
Control-Center Maintainers
Depends on:
Blocks:
 
 
Reported: 2015-11-20 06:46 UTC by Sitsofe Wheeler
Modified: 2021-06-09 16:12 UTC
See Also:
GNOME target: ---
GNOME version: 3.17/3.18


Attachments
Add printer dialog in Fedora 23 (15.67 KB, image/png)
2015-11-20 06:46 UTC, Sitsofe Wheeler
Details
Add printer dialog in OS X 10.9 (46.96 KB, image/png)
2015-11-20 06:47 UTC, Sitsofe Wheeler
Details
Add printer dialog in Windows 10 (14.81 KB, image/png)
2015-11-20 06:47 UTC, Sitsofe Wheeler
Details

Description Sitsofe Wheeler 2015-11-20 06:46:26 UTC
Created attachment 315936 [details]
Add printer dialog in Fedora 23

Description of the problem:
On other operating systems the add printer dialog shows extra/clearer information that allows the user to make better choice.

Steps to reproduce:
1. Run
gnome-control-center printers
.
2. Click the Unlock button at the top right of the window.
3. Type the user's local password and click Authenticate.
4. Click the Add New Printer button.
5. Wait for a AirPrint.

Expected results:
Friendly printer name to be shown.
Location of the printer to be shown.

Actual results:
Only an unfriendly name is shown (perhaps based solely on the printer model).

Additional information:
On Mac OS X 10.9 a better name for the printer (based off what the printer calls its "Bonjour Service Name") is displayed and highlighting/selecting the printer (which is automatically done for the first one) shows the location of the printer too.

On Windows 10's Add Printer dialog the name of the printer is hostname (which seems to come from what the printer calls its "Printer Name" in network settings).

Attaching screenshots to show the differences between OSes.

Version information:
Fedora 23
control-center-3.18.1-1.fc23.x86_64
Comment 1 Sitsofe Wheeler 2015-11-20 06:47:05 UTC
Created attachment 315937 [details]
Add printer dialog in OS X 10.9
Comment 2 Sitsofe Wheeler 2015-11-20 06:47:23 UTC
Created attachment 315938 [details]
Add printer dialog in Windows 10
Comment 3 Felipe Borges 2015-11-20 09:46:12 UTC
We are planning big changes in the Printers panel for the next release. These design changes are still under development, but you can see our target mockups at https://wiki.gnome.org/Design/SystemSettings/Printers#Guidelines

We would love to discuss[0] improvements in the designs as well.

[0] https://wiki.gnome.org/Design/SystemSettings/Printers#Discussion
Comment 4 Sitsofe Wheeler 2015-11-20 22:34:47 UTC
Felipe:
Where should I leave feedback? I've filed a few bug reports against the existing design but should I stop doing that?
Comment 5 Felipe Borges 2015-11-23 08:53:33 UTC
(In reply to Sitsofe Wheeler from comment #4)
> Felipe:
> Where should I leave feedback? I've filed a few bug reports against the
> existing design but should I stop doing that?

Thx. Feel free to add your comments (and link your bugs) in the wiki page[0].

[0] https://wiki.gnome.org/Design/SystemSettings/Printers#Discussion
Comment 6 André Klapper 2021-06-09 16:12:32 UTC
GNOME is going to shut down bugzilla.gnome.org in favor of gitlab.gnome.org.
As part of that, we are mass-closing older open tickets in bugzilla.gnome.org
which have not seen updates for a longer time (resources are unfortunately
quite limited so not every ticket can get handled).

If you can still reproduce the situation described in this ticket in a recent
and supported software version, then please follow
  https://wiki.gnome.org/GettingInTouch/BugReportingGuidelines
and create a new bug report at
  https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/

Thank you for your understanding and your help.