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Bug 758317 - does not wrap text in message body
does not wrap text in message body
Status: RESOLVED INCOMPLETE
Product: evolution
Classification: Applications
Component: Composer
3.16.x (obsolete)
Other Linux
: Normal minor
: ---
Assigned To: Tomas Popela
Evolution QA team
Depends on:
Blocks:
 
 
Reported: 2015-11-19 01:32 UTC by Bob English
Modified: 2020-12-22 14:16 UTC
See Also:
GNOME target: ---
GNOME version: ---


Attachments
a picture of the message body (50.17 KB, image/jpeg)
2015-11-19 01:32 UTC, Bob English
Details
another picture of the message body (72.43 KB, image/jpeg)
2015-11-19 16:19 UTC, Bob English
Details
Picture of the composer (Replying) (104.60 KB, image/jpeg)
2015-11-19 16:21 UTC, Bob English
Details

Description Bob English 2015-11-19 01:32:03 UTC
Created attachment 315863 [details]
a picture of the message body

In some received emails (not all), the text does not wrap to the window.  When opened in a new window it does not either.  There are no horizontal scroll bars. There is no setting anywhere for it, but then again who needs a setting for something that should be native behavior.

When composing a message, I can set it to wrap the text from the format menu (It should be the default), and it works for the message I am writing, but not on the original message that I am replying to below it.

I have to copy longer messages, and paste them into a text editor, in order to read them.
Comment 1 Tomas Popela 2015-11-19 07:54:54 UTC
(In reply to Bob English from comment #0)
> In some received emails (not all), the text does not wrap to the window.

I suspect that the content will be preformatted and these are not wrapped at all (that's the reason why it is preformatted).

> When opened in a new window it does not either.  There are no horizontal
> scroll bars.

I tried it locally and the horizontal scrollbar is showed as it should be, so I suspect there is something wrong on your side. What is your DE and your Gtk version?

> 
> When composing a message, I can set it to wrap the text from the format menu
> (It should be the default),

'Normal' is the default one and it auto wraps the content in plain text mode, not in HTML mode.
Comment 2 Bob English 2015-11-19 14:04:18 UTC
(In reply to Tomas Popela from comment #1)
> (In reply to Bob English from comment #0)
> > In some received emails (not all), the text does not wrap to the window.
> 
> I suspect that the content will be preformatted and these are not wrapped at
> all (that's the reason why it is preformatted).
> 
> > When opened in a new window it does not either.  There are no horizontal
> > scroll bars.
> 
> I tried it locally and the horizontal scrollbar is showed as it should be,
> so I suspect there is something wrong on your side. What is your DE and your
> Gtk version?
> 
> > 
> > When composing a message, I can set it to wrap the text from the format menu
> > (It should be the default),
> 
> 'Normal' is the default one and it auto wraps the content in plain text
> mode, not in HTML mode.

HTML messages are normally preformated, the problem seems to be in plain text messages like the one in the picture I attached.  Why would anyone preformat a simple text message, and beyond a 1920 horizontal screen resolution?

As for the missing scrollbar ?!??!

I do not know what DE and Gtk are exactly, and how to get their versions, so you may want to send me the terminal lines for that.

Strangely there were only a few messages like that, and so far all others Including yours seem to be OK.  I had also lost the menubar in Firefox including the widget to turn it back on, I did everything to try and fix it including a full purge, profile folder rename, and reinstall, and it did not fix it.  2 1/2 hours later it just magically reapeared!!!!!!!  As a matter of fact I switched to Evolution because Thunderbird went haywire, and I was sick and tired of fixing it once a week.  Wily Warewolf may just be be haunted!

All I can do for now is keep an eye on it, and get back to you if it happens again, and I will try to narrow it down a little closer.  I like Evolution, it rocks!

Bob
Comment 3 Tomas Popela 2015-11-19 15:08:19 UTC
(In reply to Bob English from comment #2)
> HTML messages are normally preformated, the problem seems to be in plain
> text messages like the one in the picture I attached. 

You attached the picture of an HTML message in HTML mode of Evolution's composer. And as I said neither Preformatted or Normal paragraphs auto-wrap in HTML mode (actually Normal does on window width, but as I said you are using Preformatted one). Can you please attach a screenshot of the whole composer window with that message, and please clear subject, headers of whatever you don't want to share.

> Why would anyone
> preformat a simple text message, and beyond a 1920 horizontal screen
> resolution?

Probably not their fault, but fault of their MUA.

> As for the missing scrollbar ?!??!
> 
> I do not know what DE and Gtk are exactly, and how to get their versions, so
> you may want to send me the terminal lines for that.

What distribution do you use?
Comment 4 Bob English 2015-11-19 16:19:55 UTC
Created attachment 315900 [details]
another picture of the message body
Comment 5 Bob English 2015-11-19 16:21:56 UTC
Created attachment 315901 [details]
Picture of the composer (Replying)

I couldn't resist doodling.
Comment 6 Bob English 2015-11-19 17:11:49 UTC
I am on Ubuntu Studio 15.10 Lts Wily Ware wolf (set to update daily)

I am not well familiar with the inner workings of software’s, but many text editors recognize and highlight links and code, and even reformat stuff if need be... so it could be HTML or text from where I am standing.  I can only assume that it is called a "Composer", because it does the composing, without requiring the user to enter actual HTML code, I would think that would hold true on the senders end too, unless they are in DOS on a 386.  To the end user it's an email, and the mode is not something most end users familiarize themselves with.  I made my entire website in a plain ole' text editor, but never had to do more than insert a link in an email, and there is a button for that.

I do have a horizontal scrollbar in the mail reader, it auto hides, and I did not know it was there (New to Linux and Evolution), and I just found out that I do in the composer too, but not initially.  I have to resize the window quite a bit down, then it activates.  After it shows up I can make the window much wider, and it stays on, even if I widen the window way further than the message spans.

The composer is fine, but the reader is just a little unwieldy with some messages in the mail reader both in the initial view and when a message is in a separate window, if that is a clue you can work with.
Comment 7 André Klapper 2020-10-28 11:38:16 UTC
Hi, is this still a problem in a recent Evolution version (currently 3.38)? Asking as some parts of the code base and underlying dependencies changed in the meantime.
Comment 8 André Klapper 2020-12-22 14:16:09 UTC
Closing this bug report as no further information has been provided if this is still an issue in a recent version. Please feel free to report this ticket in https://gitlab.gnome.org if this problem still happens in 3.38 or newer. Thanks!