GNOME Bugzilla – Bug 758146
Can't add printer shared from Windows machine
Last modified: 2021-06-09 16:12:46 UTC
Description of the problem: It's not possible to add a Windows printer. Steps to reproduce: 1. Have a printer named something like "hp LaserJet 1320 PCL 5 Printer" shared from a Windows machine. 2. On Fedora 23 use Nautilus to connect to the Windows share using a domain user. 3. Run gnome-control-center printers . 4. Click the Unlock button at the top right of the window. 5. Type the user's local password and click Authenticate. 6. Click the Add New Printer button. 7. Wait 3 minutes. 8. When the list of Windows shares appears scroll down to the machine and select it. 9. Click the Authenticate button. Expected results: For step 7. not to take 3 minutes. Actual result: Step 7 always takes at least 3 minutes and trying to type a name like //WINDOWSSHARE in the address box at the bottom doesn't work. Additional information: Machines seem to be grouped by workgroup/domain and only then alphabetically. However since the workgroup/domains aren't shown this can make locating the machine difficult. Double clicking the machine icon directly at step 8 will just return a dialog saying "Failed to add new printer" and won't prompt for authentication(!). It would be useful if extra information about the printer could be extracted after it is added (e.g. location).
Originally filed on https://bugzilla.redhat.com/show_bug.cgi?id=1195902 .
An additional problem is there is no place to enter a domain when authenticating - you have to use the domain/username syntax.
The "double clicking means no authentication prompt" at step 8 seems linked to bug #698532 ...
Created attachment 315939 [details] Screenshot of OS X 10.9 add Windows printers Version information: Fedora 23 control-center-3.18.1-1.fc23.x86_64 Attaching screenshot showing how OS X 10.9 shows the the Windows Workgroup/Domain hierarchy before showing individual computers and then their individual printers.
GNOME is going to shut down bugzilla.gnome.org in favor of gitlab.gnome.org. As part of that, we are mass-closing older open tickets in bugzilla.gnome.org which have not seen updates for a longer time (resources are unfortunately quite limited so not every ticket can get handled). If you can still reproduce the situation described in this ticket in a recent and supported software version, then please follow https://wiki.gnome.org/GettingInTouch/BugReportingGuidelines and create a new bug report at https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/ Thank you for your understanding and your help.