GNOME Bugzilla – Bug 756022
Error when watching videos and coming to advertisements
Last modified: 2015-10-04 20:15:06 UTC
Always, when watching videos on Youtube and there comes an advertisement, the video stops and it displays: An error has occurred, please try again later. I am forced to reload the page and get to the point where the error occurred. The video then plays normally until the next advertisement comes and it again stops like described above. I have no ad-blockers installed. This problem is never connected to network problems. There is no crash, only the video is stopped and error message is displayed. I could not find any error messages related to that problem in /var/log/messages. Please let me know if you need further information. Regards, Alfred -- Epiphany version: 3.14.1-1 amd64 Operating system: 3.16.0-4-amd64 #1 SMP Debian 3.16.7-ckt11-1+deb8u4 (2015-09-19) x86_64 GNU/Linux
For a workaround, you can open Preferences and check Allow Advertisements. *** This bug has been marked as a duplicate of bug 754954 ***
He said adblocker is already OFF, Michael.
Ah, nevermind...
...or not. Maybe I missing something, or the English language is tricking me, but: He doesn't seem to have the AdBlocker enabled, because he wrote "I have no ad-blockers installed" and because in Web 3.14 the AdBlocker is OFF by default. Anyway, can you (as Michael told) check if 'App Menu' -> 'Preferences' -> 'Allow Advertisements' is checked or unchecked, Alfred?
I checked the settings for web content: allow popup windows is checked allow advertisements is checked enable plugins is checked (In reply to Diogo Campos from comment #4) > ...or not. > > Maybe I missing something, or the English language is tricking me, but: > > He doesn't seem to have the AdBlocker enabled, because he wrote "I have no > ad-blockers installed" and because in Web 3.14 the AdBlocker is OFF by > default. > > Anyway, can you (as Michael told) check if 'App Menu' -> 'Preferences' -> > 'Allow Advertisements' is checked or unchecked, Alfred?
(In reply to Alfred Hanny from comment #5) > I checked the settings for web content: > allow popup windows is checked > allow advertisements is checked > enable plugins is checked Good! Thank you. As you are willing to help, can you also give us one (or more) links where this always happen (or, at least, happened)?
This are two of them: https://www.youtube.com/watch?v=njW4ln5ob04 https://www.youtube.com/watch?v=MSK8klRI5Zk There's one thing that I overlooked: I used the command 'dmesg' and found the following line; [19829.126759] traps: plugin-containe[5573] general protection ip:7f0ae3c5f3d5 sp:7ffca9f227c8 error:0 in libglib-2.0.so.0.4200.1[7f0ae3bd1000+10c000] Sorry, but I have no idea if this happened when the error in epiphany occurred. I'm listening to audio books. These videos are rather large (~7 hours). Just now I increased (in preferences) the disk space for temporary files to 512 MB but the problem persists. I checked that I have enough hard disk space available and I also monitored the memory consumption while playing the video and there's always plenty of RAM available. Thanks for trying to help.
OK, well it seems very likely to be a duplicate of the other YouTube advertisements bug, but seems not. :p We'll probably wind up asking you to move this to WebKit Bugzilla but for a start, please try running this to get a debug log, so we can maybe have something more for a bug report: GST_DEBUG_NO_COLOR=1 GST_DEBUG=3,webkit*:5 epiphany ... 2> gst.log > Just now I increased (in preferences) the disk space for temporary files to 512 MB but the problem persists. FYI, that setting isn't hooked up to anything so it's since been removed.
Created attachment 312617 [details] gst log file Log file created by using this command: GST_DEBUG_NO_COLOR=1 GST_DEBUG=3,webkit*:5 epiphany https://www.youtube.com/watch?v=njW4ln5ob04 2> gst.log and closed the browser after the first occurrence of the error. Then I compressed the log file like this: tar cvfJ gst.log.tar.xz gst.log
I can't reproduce this (advertisements work fine). - Web 3.18 - WebKitGTK 2.10 - Gstreamer 1.5.91 (no 'RPMFusion') - Fedora 23 - 'Allow Advertisements' checked. - No 'Flash' plugin.
I would not mind working or not working ads, if only the video would not stop and force me to reload the page and find the position where it stopped. I tried using the browser iceweasel, but that uses adobe flash plugin which crashes constantly so I can not watch any video. Maybe you have advice for me, what to do?
I've CCed Philippe; maybe he might spot something in the log. I guess this is bad: 0:15:27.789981077 8850 0xf7ea00 DEBUG webkitwebsrc /tmp/buildd/webkit2gtk-2.6.2+dfsg1/Source/WebCore/platform/graphics/gstreamer/WebKitWebSourceGStreamer.cpp:551:webKitWebSrcChangeState:<source> PAUSED->READY 0:15:27.797857321 8850 0xf7ea00 DEBUG webkitwebsrc /tmp/buildd/webkit2gtk-2.6.2+dfsg1/Source/WebCore/platform/graphics/gstreamer/WebKitWebSourceGStreamer.cpp:441:webKitWebSrcStop:<source> Stopped request And this at the top looks like an unrelated bug with the Flash plugin: Error scanning plugin /usr/lib/mozilla/plugins/flash-mozilla.so, /usr/lib/x86_64-linux-gnu/webkit2gtk-4.0/WebKitPluginProcess2 returned 256 exit status (In reply to Diogo Campos from comment #10) > I can't reproduce this (advertisements work fine). > - Web 3.18 > - WebKitGTK 2.10 > - Gstreamer 1.5.91 (no 'RPMFusion') > - Fedora 23 > - 'Allow Advertisements' checked. > - No 'Flash' plugin. Same for me with the F22 stack. I am going to leave this as NEEDINFO. Alfred, when your distro gets WebKitGTK+ 2.8 or 2.10, please try again... I think there's a good chance it's been fixed in the past year. (Also, be aware that it's not safe to use WebKitGTK+ 2.6.2 anymore. I guess that's Debian, which unfortunately doesn't provide security updates for WebKit packages.)
(In reply to Alfred Hanny from comment #11) > Maybe you have advice for me, what to do? You can, at least: - Try to un-check 'Allow Advertisements' (so, the browser can try to skip the ads and play the videos normally). Or - Look if this page ( https://www.youtube.com/html5 ) have a "switch", and, if yes, change the state of it and try playing the videos again. (you can try this with Iceweasel, too). Or - Try to open the video links with Totem (or a video player of your preference). Or - Try to install Epiphany 3.16 from Debian Testing repo (caution, advanced stuff, can break a lot of things). ---------- By the way, just to confirm, do you have 'Flash' plugin installed?
(In reply to Alfred Hanny from comment #11) > Maybe you have advice for me, what to do? Oh, and another (very good) try is to install and use Chromium, from the Debian repos. It is the current upstream version. And is "from Google". So, YouTube should work pretty fine in it.
No, the only plugin I found on my system related to browsers is this: browser-plugin-lightspark 0.7.2-6 amd64 Looking for software related to webkit with 'dpkg -l|grep -i webkit' gives: ii gir1.2-javascriptcoregtk-3.0:amd64 2.4.8-2 amd64 JavaScript engine library from WebKitGTK+ - GObject introspection data ii gir1.2-webkit-3.0:amd64 2.4.8-2 amd64 Web content engine library for GTK+ - GObject introspection data ii libjavascriptcoregtk-3.0-0:amd64 2.4.8-2 amd64 JavaScript engine library from WebKitGTK+ ii libjavascriptcoregtk-4.0-18:amd64 2.6.2+dfsg1-4 amd64 JavaScript engine library from WebKitGTK+ ii libqtwebkit4:amd64 2.3.4.dfsg-3 amd64 Web content engine library for Qt ii libwebkit2gtk-4.0-37:amd64 2.6.2+dfsg1-4 amd64 Web content engine library for GTK+ ii libwebkitgtk-3.0-0:amd64 2.4.8-2 amd64 Web content engine library for GTK+ ii libwebkitgtk-3.0-common 2.4.8-2 all Web content engine library for GTK+ - data files Michael mentioned that its not safe to use WebKitGTK+ 2.6.2, so I just tried your suggestion using Totem which seems works perfect for me. I will try with Chromium the other day. Thank you for your help.
(In reply to Alfred Hanny from comment #15) > No, the only plugin I found on my system related to browsers is this: > > browser-plugin-lightspark 0.7.2-6 amd64 This is an "open Flash replacement"[1]. If you continue to have problems with browsers, try uninstalling it. [1]: https://en.wikipedia.org/wiki/Lightspark > Michael mentioned that its not safe to use WebKitGTK+ 2.6.2 Yes, definitely. It is a version from 1 year ago: http://webkitgtk.org/news.html > so I just tried > your suggestion using Totem which seems works perfect for me. Great! > I will try with Chromium the other day. Good luck. This extension is awesome, by the way: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm > Thank you for your help. Thank you for your time and Bug Report. S2.
Since it works in Totem it's a WebKit bug, which can be reported on bugzilla.webkit.org, Media Elements component, prefix the title with [GStreamer]... but again, please don't report until you test to see if it's fixed in a newer version. :)
I see. Again, thank you all so much for your help!