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Bug 754346 - GTK print dialog needs a job queue tab
GTK print dialog needs a job queue tab
Status: RESOLVED WONTFIX
Product: gtk+
Classification: Platform
Component: Printing
3.16.x
Other Linux
: Normal enhancement
: ---
Assigned To: gtk-bugs
gtk-bugs
Depends on:
Blocks:
 
 
Reported: 2015-08-31 09:02 UTC by dirk.seynol
Modified: 2015-09-24 15:45 UTC
See Also:
GNOME target: ---
GNOME version: ---



Description dirk.seynol 2015-08-31 09:02:38 UTC
When i print a pdf (or else) file under a gnome-shell (3.16.3) session, i expect to get all the data/settings/info in the same place.
But there is no tab to find/list/display the job queue;
and its a real pain to find/use external commands/features to get the unknown jobs list left by an other session.

This problem has first been reported on Launchpad as lp:1468624
As per Till comment (#7) i'm reporting that request here.
Comment 1 dirk.seynol 2015-08-31 09:33:36 UTC
when a printing task is started, it happens that some old jobs are still in job queue and so are printed first instead of the wanted one.

Usecase from a Wily gnome-shell session:

- want to print some pdf files
- double click on the pdf to get it opened
- select 'print' from the top right corner icon
- a 'Print' diolog box opens, showing the active printer and 6 tabs to set the printing parameters.

 At that step, the user expect to find 'all' the relative data concerning that active printer: a tab listing the job(s) queue and opt-in options to deal with.

So the problem here are:
- there is not all the required info/data/settings viewable at once in the same place as expected, and then the user is disapointed with its problem(s).
Comment 2 Matthias Clasen 2015-08-31 13:01:11 UTC
The job queue is in the control-center printer panel. I don't think we need to duplicate it in the print dialog.
Comment 3 dirk.seynol 2015-09-01 07:16:51 UTC
Thanks Matthias for the answer,

but i still hope you will accept my point of view, as a user usability request:

- 'control-center printer panel' we access via 'System Settings' -> Printers can list the job(s) but seems offering minimal options.

-  this is a separate feature, far away from the dialog box opened when a printing job is started.

- the Print Dialog Box is fully blind about the job list. And finding/opening a dispatched feature (control-center printer panel) is not an optimal usability.

- if duplicating a feature is not a solution, at least the Print Dialog Box should be able to call (via an icon or else) that feature; even if i still consider a dedicated job tab added to the Print Dialog Box should be a better user friendly design.
Comment 4 Marek Kašík 2015-09-24 15:45:33 UTC
Thank you for the report but I also think that print dialog is not a place where you should see queued print jobs. Opening an application which would show you this wouldn't work because of so many environments gtk+ can be run in.