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Bug 752285 - unclear message on missing mime type
unclear message on missing mime type
Status: RESOLVED OBSOLETE
Product: gnome-software
Classification: Applications
Component: General
3.18.x
Other Linux
: Normal normal
: ---
Assigned To: GNOME Software maintainer(s)
GNOME Software maintainer(s)
Depends on:
Blocks:
 
 
Reported: 2015-07-12 12:22 UTC by Christian Stadelmann
Modified: 2018-01-24 16:57 UTC
See Also:
GNOME target: ---
GNOME version: ---



Description Christian Stadelmann 2015-07-12 12:22:08 UTC
Steps to reproduce:

1. download or create a file with a mime type unknown to your gnome-software package database. On Fedora you can download a 3DMF file from http://www.artifice.com/3d_gallery/Maybeck_Studio-night.3dmf.sit
2. try to open this file (e.g. from nautilus). Now file-roller will try to open the file, displaying an error message:

Could not open this file type

There is no command installed for StuffIt archive files.
Do you want to search for a command to open this file?

[Cancel] [Search Command]

3. press [Search Command]. Now gnome-software will open a window:

Unable to Find Requested Software

(sad smiley)
Unfortunately, the unstaff you were searching for could not be found. Please see <a href="https://fedoraproject.org/wiki/PackageKit_Items_Not_Found#Missing_Package">this website</a> for more information.


This is misleading: The English text shown in gnome-software should be different because it is unclear what "unstaff" is. I think the first sentence should be improved to something like this:

"Unable to find the application »unstaff« for opening files with MIME type »application/x-stuffit«."

Furthermore there is no indication which application requested this support. The sentence above could be improved to:

"The application »Files« needs support for MIME type »application/x-stuffit«. This support is provided by another application, »unstaff«, which could not be found."

See also: https://bugzilla.gnome.org/show_bug.cgi?id=746794
Comment 1 Richard Hughes 2016-02-22 20:41:21 UTC
I think the idea was to keep the geeky mimetype out of the UI. Do things work better with 3.18?
Comment 2 Christian Stadelmann 2016-02-22 22:44:07 UTC
(In reply to Richard Hughes from comment #1)
> I think the idea was to keep the geeky mimetype out of the UI.
Hm, any other idea how to give the user more data so he can search for a useful application on the internet? But anyway, that wasn't the core problem.

> Do things work better with 3.18?
No, exactly the same as reported above.
Comment 3 Christian Stadelmann 2016-10-16 15:55:00 UTC
Why is this bug marked as NEEDINFO? What do you want to know?
Comment 4 Allan Day 2017-10-24 15:12:05 UTC
Removing the NEEDINFO status.
Comment 5 GNOME Infrastructure Team 2018-01-24 16:57:57 UTC
-- GitLab Migration Automatic Message --

This bug has been migrated to GNOME's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.gnome.org/GNOME/gnome-software/issues/30.