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Bug 740285 - Random authentication failure for XMPP/Google Accounts
Random authentication failure for XMPP/Google Accounts
Status: RESOLVED OBSOLETE
Product: empathy
Classification: Core
Component: Auth client
3.12.x
Other Linux
: Normal normal
: ---
Assigned To: empathy-maint
empathy-maint
Depends on:
Blocks:
 
 
Reported: 2014-11-17 20:52 UTC by Gustavo Rubio
Modified: 2018-05-22 18:56 UTC
See Also:
GNOME target: ---
GNOME version: ---

Attachments
empathy-debugger log for google account setup through gnome-online-accounts (270.19 KB, text/x-log)
2014-11-17 20:52 UTC, Gustavo Rubio 		Details
empathy-debugger log for google account setup through empathy (334.62 KB, text/x-log)
2014-11-17 20:53 UTC, Gustavo Rubio 		Details

Description Gustavo Rubio 2014-11-17 20:52:37 UTC 
Created attachment 290877 [details]
empathy-debugger log for google account setup through gnome-online-accounts

So, adding an account on GOA and turning on the chat feature I can sometimes login and sometimes I can't. Seems that removing the account from GOA and then adding it again and restarting the computer solves the problem.

Username and password are not issues here of course.

I tried also by removing the google account altogether from GOA and just adding the account directly from Empathy, no luck either, says authentication failed and that I need to provide a password, which I do, click accept but then again auth fails.

I'm attaching both logs, for the account setup from GOA and the one within empathy itself.

Looks more like a telepathy issue, but I'm no expert. If you need more debug info please let me know.
Comment 1 Gustavo Rubio 2014-11-17 20:53:15 UTC 
Created attachment 290878 [details]
empathy-debugger log for google account setup through empathy
Comment 2 GNOME Infrastructure Team 2018-05-22 18:56:24 UTC 
-- GitLab Migration Automatic Message --

This bug has been migrated to GNOME's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.gnome.org/GNOME/empathy/issues/811.