GNOME Bugzilla – Bug 739657
HUAWEI E3531 can not connect
Last modified: 2014-11-25 08:40:28 UTC
A connection is defined and a modem in the system, but an error while connecting: "Connection deactivated". On Ubuntu 14.04 and Ubuntu 14.10 (usb-modeswitch (2.2.0)), kernel 3.13 - 3.16
Thanks for taking the time to report this bug. However, this application does not track its bugs in the GNOME Bugzilla. We kindly ask you to report the bug to the application authors: https://bugs.freedesktop.org/enter_bug.cgi?product=ModemManager Plus, please provide more information. Try to gather at least ModemManager and NetworkManager debug logs, see: http://www.freedesktop.org/wiki/Software/ModemManager/Debugging/
Created attachment 290087 [details] syslog Log (syslog) in creating connections and failed connections
(In reply to comment #2) > Created an attachment (id=290087) [details] > syslog > > Log (syslog) in creating connections and failed connections This one should be relevant: <warn> pppd timed out or didn't initialize our dbus module But we'll really need debug logs, not just info logs... Please follow the steps here to get full debug logs: http://www.freedesktop.org/wiki/Software/ModemManager/Debugging/ And please reopen the bug in the ModemManager bugzilla here: https://bugs.freedesktop.org/enter_bug.cgi?product=ModemManager Thanks!
Created attachment 290115 [details] lsusb
> But we'll really need debug logs, not just info logs... Please follow the steps > here to get full debug logs: > http://www.freedesktop.org/wiki/Software/ModemManager/Debugging/ Sorry, but according to this instruction, I do not understand where these debug logs to provide them. > And please reopen the bug in the ModemManager bugzilla here: > https://bugs.freedesktop.org/enter_bug.cgi?product=ModemManager Can`t collect process enough information to open a bug-report ((.
(In reply to comment #5) > > But we'll really need debug logs, not just info logs... Please follow the steps > > here to get full debug logs: > > http://www.freedesktop.org/wiki/Software/ModemManager/Debugging/ > > Sorry, but according to this instruction, I do not understand where these debug > logs to provide them. For Ubuntu, the steps would be the ones listed in the section "Generic steps to gather debug logs, when not using systemd".
Tried to debug, but I was not able to gather the necessary information. Here's a link to the video - http://www.youtube.com/watch?v=Xn7IAqaYAyU&feature=youtu.be and created a bug report on freedesktop - https://bugs.freedesktop.org/show_bug.cgi?id=86658, but I'm afraid I did everything wrong, sorry ((.
For reference, this is now handled in here: https://bugs.freedesktop.org/show_bug.cgi?id=86658