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Bug 733999 - Network Manager asks for the PIN even if it is memorized
Network Manager asks for the PIN even if it is memorized
Status: RESOLVED OBSOLETE
Product: NetworkManager
Classification: Platform
Component: nm-applet
0.9.8
Other Linux
: Normal normal
: ---
Assigned To: NetworkManager maintainer(s)
NetworkManager maintainer(s)
Depends on:
Blocks:
 
 
Reported: 2014-07-30 16:41 UTC by Alberto Salvia Novella
Modified: 2020-11-12 14:26 UTC
See Also:
GNOME target: ---
GNOME version: Unversioned Enhancement



Description Alberto Salvia Novella 2014-07-30 16:41:35 UTC
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HOW TO REPRODUCE
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1. Plug the USB modem into a port.

2. When you are asked to enter the modem's PIN, do along with the "automatically unlock this device" option.

3. Unplug the modem, and plug it again.


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EXPECTED BEHAVIOUR
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- The modem to be automatically unlocked.

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REAL BEHAVIOUR
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- You are asked to enter the PIN again.

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WORK-AROUND
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- The layout of the PIN dialog is defined in /usr/share/nm-applet/gsm-unlock.ui. If this file is renamed, whatever program spawns the dialog silently fails. Hence the bugging dialog will not appear, but the connection works nevertheless.

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RELEVANT DETAILS
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- The same behaviour when configuring the PIN from the "Network Connections" menu.

- Even if the PIN is stored in "/etc/NetworkManager/system-connections/", Network Manager cannot retrieve it.

- The bug makes the device to become locked as soon as network connectivity is lost for a while.

- This bug forces administrators to tell the PIN to other users, while they will rather want to keep it in secret and just allow themselves to be able to configure the connectivity in specific devices.
Comment 1 Aleksander Morgado 2014-08-01 07:34:34 UTC
This is a nm-applet issue, it seems.
Comment 2 Kevin Brubeck Unhammer 2014-08-30 09:41:37 UTC
This seems to happen on my Lenovo Thinkpad X220 as well. It has a built-in 3G modem, and every time I resume from suspend it asks me to type in the PIN. I've tried typing in and clicking remember, but it still keeps asking so now I just click "esc" to get rid of the dialog every time after unlocking :-/
Comment 3 Helmut Horvath 2014-12-08 18:57:42 UTC
Please set this bug to confirmed, there can't be anyone denying that this issue does exists.
In fact this has bugged me for years. I am experiencing the same under KDE's Plasma Desktop too, so this seems to be a ui independent issue.
Comment 4 André Klapper 2020-11-12 14:26:15 UTC
bugzilla.gnome.org is being shut down in favor of a GitLab instance. 
We are closing all old bug reports and feature requests in GNOME Bugzilla which have not seen updates for a long time.

If you still use NetworkManager and if you still see this bug / want this feature in a recent and supported version of NetworkManager, then please feel free to report it at https://gitlab.freedesktop.org/NetworkManager/NetworkManager/-/issues/

Thank you for creating this report and we are sorry it could not be implemented (workforce and time is unfortunately limited).