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Bug 730377 - in inbox, no messages are displayed anymore
in inbox, no messages are displayed anymore
Status: RESOLVED DUPLICATE of bug 728976
Product: evolution
Classification: Applications
Component: Mailer
3.12.x (obsolete)
Other Linux
: Urgent blocker
: ---
Assigned To: evolution-mail-maintainers
Evolution QA team
Depends on:
Blocks:
 
 
Reported: 2014-05-19 13:51 UTC by Lukas Pirl
Modified: 2014-05-21 20:15 UTC
See Also:
GNOME target: ---
GNOME version: ---


Attachments
imapx debugging output (6.11 KB, text/plain)
2014-05-19 17:30 UTC, Stefan Nagy
Details
screenshot (101.49 KB, image/png)
2014-05-19 19:18 UTC, Stefan Nagy
Details

Description Lukas Pirl 2014-05-19 13:51:12 UTC
Since the update to 13.12.2 (Debian unstable), Evolution does not display any messages in a IMAP INBOX anymore.
This happens only to one (my default) account where (if I remember correctly) the inbox is stored under the path "INBOX" and subdirectories under "INBOX/<dir>".
Subdirectories are displayed correctly, the inbox does not say "no messages".
Comment 1 Stefan Nagy 2014-05-19 15:34:48 UTC
I can confirm this bug, it hit me yesterday when I updated to 13.12.2 (on debian jessie). One of my IMAP accounts is affected, the other one isn't. When I use another client I can still access all the messages in my inbox. I also made sure that evolution is set to "view: all messages".

I also noticed that I'm not able to move messages from another folder to my inbox anymore (I wanted to try out if it disappears when I move it there).
Comment 2 Stefan Nagy 2014-05-19 17:30:02 UTC
Created attachment 276794 [details]
imapx debugging output

I'll attach the debugging output of
CAMEL_DEBUG=imapx:io evolution >& logfile
Comment 3 André Klapper 2014-05-19 19:14:07 UTC
[Tentatively increasing priority/severity though might turn out as false alarm].
Comment 4 Stefan Nagy 2014-05-19 19:18:31 UTC
Created attachment 276797 [details]
screenshot

I'll attach a screenshot of the window showing the "empty" inbox folder
Comment 5 Milan Crha 2014-05-20 05:27:32 UTC
Thanks for a bug report and logs. This looks like bug #728976, thus let's move there.

*** This bug has been marked as a duplicate of bug 728976 ***
Comment 6 Milan Crha 2014-05-20 06:02:34 UTC
(In reply to comment #2)
> Created an attachment (id=276794) [details]
> imapx debugging output
> 
> I'll attach the debugging output of
> CAMEL_DEBUG=imapx:io evolution >& logfile

Your log ends with
> [imapx:B] Data read failed with error 'TLS-Verbindung wurde unerwartet
> geschlossen'
which might be like "Connection closed unexpectedly". I suspect the problem is that the server rejected the other connection, thus as I mentioned at bug #728976 comment #16:

   ...maybe the server doesn't like concurrent connections and kicks evolution
   off, thus go to ~/.config/evolution/sources and search for all .source files
   with string ConcurrentConnections. You may have there either
   ConcurrentConnections=5 or ConcurrentConnections=3. Change the value to 1,
   to disable concurrent connections for now. This change requires restart of
   evolution-source-registry (or simply relogin to the session).

If it is really caused by this, then it might fix it.
Comment 7 Lukas Pirl 2014-05-20 07:39:34 UTC
Setting ConcurrentConnections=1 did not fix it for me.
Comment 8 Milan Crha 2014-05-21 06:28:13 UTC
Lukas, please move to bug #728976. By the way, do you connect to a courier server too? You can find that out when running evolution as:
   $ CAMEL_DEBUG=imapx:io evolution
lines with CAPABILITY or somewhere there mention Courier, if it is a Courier server.
Comment 9 Lukas Pirl 2014-05-21 07:19:22 UTC
Milan, yes it is a courier.
Comment 10 Paul Menzel 2014-05-21 20:15:04 UTC
This bug was solved as cited below, but it probably not a duplicate of bug 728976.

(In reply to comment #24)
> I managed to setup a courier server and I can reproduce this behaviour too, on
> an Inbox folder. What I missed in nagy's log from the other bug was this:
> > [imapx:A] I/O: 'A00012 LSUB "" INBOX'
> > [imapx:A] I/O: '* LSUB (\Noselect \HasChildren) "." "INBOX"
> > A00012 OK LSUB completed'
> 
> The \Noselect means "do not touch this folder at all". I do not know why
> courier returns that flag when it doesn't return it in previous requests, but
> anyway, Inbox is a special folder, which should be always available, thus
> ignore this flag for Inbox. This happened after my changes to IMAPx to check
> for subscribed folders in all namespaces, it seems.
> 
> Created commit 8877374 in eds master (3.13.2+)
> Created commit b8922e4 in eds evolution-data-server-3-12 (3.12.3+)
> 
> [1] https://git.gnome.org/browse/evolution-data-server/commit/?id=8877374