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Bug 727905 - Empathy doesn't connect to Yahoo!
Empathy doesn't connect to Yahoo!
Status: RESOLVED NOTGNOME
Product: gnome-online-accounts
Classification: Core
Component: Telepathy
3.12.x
Other All
: Normal critical
: ---
Assigned To: GNOME Online Accounts maintainer(s)
GNOME Online Accounts maintainer(s)
Depends on:
Blocks:
 
 
Reported: 2014-04-09 15:56 UTC by Isaque Galdino
Modified: 2014-06-12 13:26 UTC
See Also:
GNOME target: ---
GNOME version: ---



Description Isaque Galdino 2014-04-09 15:56:10 UTC
When I setup my MSN or Yahoo! accounts in online accounts dialog, if I go to Empathy, I can see they are there, but Empathy never can access those accounts.

It returns network error.

But, if I setup my MSN and Yahoo! accounts directly in Empathy, it works just fine.

This weird behavior is happening since 3.10. I'm running 3.12 now and error persists. My distribution is Fedora 20 (up to date).
Comment 1 Debarshi Ray 2014-04-09 16:05:08 UTC
MSN accounts added via GOA use the XMPP end-point, while those added directly in Empathy use the proprietary MSN protocol. I think the XMPP gateway is now dead and we should remove it from GOA.

No idea about Yahoo!
Comment 2 Debarshi Ray 2014-04-23 12:35:09 UTC
(In reply to comment #1)
> MSN accounts added via GOA use the XMPP end-point, while those added directly
> in Empathy use the proprietary MSN protocol. I think the XMPP gateway is now
> dead and we should remove it from GOA.

I can not connect to MSN using XMPP either, but the proprietary MSN protocol appears to work. I have filed bug 728787 for removing the MSN XMPP support from GOA.
Comment 3 Debarshi Ray 2014-04-23 13:02:19 UTC
(In reply to comment #1)

> No idea about Yahoo!

I tried using my old Yahoo! account and it appears to be working. I removed and re-added the account a few times and it seems to reliably connect to the network.

Did you try removing and recreating the account, perhaps?

PS: I am changing the title so that this bug is only about the Yahoo! issues.
Comment 4 Debarshi Ray 2014-06-12 13:26:15 UTC
This is probably a telepathy-haze bug. If you can reproduce it again, then please file a bug at https://bugs.freedesktop.org/enter_bug.cgi?product=Telepathy

You can get logs from telepathy-haze by running it as:
$ G_MESSAGES_DEBUG=all HAZE_DEBUG=all /usr/libexec/telepathy-haze