After an evaluation, GNOME has moved from Bugzilla to GitLab. Learn more about GitLab.
No new issues can be reported in GNOME Bugzilla anymore.
To report an issue in a GNOME project, go to GNOME GitLab.
Do not go to GNOME Gitlab for: Bluefish, Doxygen, GnuCash, GStreamer, java-gnome, LDTP, NetworkManager, Tomboy.
Bug 723577 - Strange erros viewing some images
Strange erros viewing some images
Status: RESOLVED FIXED
Product: eog
Classification: Core
Component: image viewer
3.10.x
Other Linux
: Normal normal
: ---
Assigned To: EOG Maintainers
EOG Maintainers
Depends on:
Blocks:
 
 
Reported: 2014-02-04 03:49 UTC by Lucas Santana Lellis
Modified: 2015-03-28 13:52 UTC
See Also:
GNOME target: ---
GNOME version: ---


Attachments
This image dont't look like this! (171.65 KB, image/png)
2014-02-04 03:49 UTC, Lucas Santana Lellis
Details
I can't open this image in eog, but in other viewers i can (576.01 KB, image/x-portable-pixmap)
2014-02-04 22:06 UTC, Lucas Santana Lellis
Details

Description Lucas Santana Lellis 2014-02-04 03:49:56 UTC
Created attachment 268027 [details]
This image dont't look like this!

Whwn i try to view some ppm, or jpg files, the image viewer can't show the entire image. As in image "sample1.jpg"
Comment 1 André Klapper 2014-02-04 08:24:50 UTC
Which applications display the exact same image correctly?
Comment 2 Lucas Santana Lellis 2014-02-04 14:57:19 UTC
In every application i tried it works.
( display,  shotwell, gimp, inkscape, chrome, nautilus, firefox, ... )
But it still not working in eog.
Comment 3 André Klapper 2014-02-04 16:19:03 UTC
Any chance to attach an image here to reproduce? (Please make sure the image does not contain private or confidential data, as content on bugzilla.gnome.org is totally public.)
Comment 4 Felix Riemann 2014-02-04 18:43:23 UTC
Can you give some information about the graphics card you use (type , driver)?

There is a known problem with Intel graphics when paired with the xorg-x11-intel 2.21.15. See bug 656224 comment 23.

eog can trigger some problematic code paths in graphics drivers as it doesn't do tiling currently.
Comment 5 Lucas Santana Lellis 2014-02-04 22:06:15 UTC
Created attachment 268105 [details]
I can't open this image in eog, but in other viewers i can
Comment 6 Lucas Santana Lellis 2014-02-04 22:13:14 UTC
More informations, that can help: 
I'm using eog 3.10.2, and my pc is an Asus K45A.
My video card is the intel HD graphics 4000 ( i5-3210M ), and I'm using ubuntu 13.10 with gnome 3.10.2.
Comment 7 Felix Riemann 2014-02-05 18:25:37 UTC
This is most likely the same problem. Compare your display to the video in the Intel driver bug report: https://bugs.freedesktop.org/show_bug.cgi?id=70527
You only have some more corruption.

Although Ubuntu 13.10 ships with a not so old development snapshot of the Intel driver (2.99.904) it doesn't carry the fix yet (2.99.906 onwards). So to verify whether it is the same problem you would have to patch the driver yourself or update to a newer release (at least 2.99.906). There seems to be no PPA shipping one for Saucy, so this is not that easy if you don't feel like patching/building one on your own. :/

Your image is shown correctly on my system by the way.
Comment 8 Felix Riemann 2015-03-27 22:41:44 UTC
Lucas, have you been able to reproduce this with a more recent Ubuntu version?
Since 14.04 LTS the Intel driver should be new enough to carry the above mentioned fix.
Comment 9 Lucas Santana Lellis 2015-03-28 13:52:28 UTC
Felix, recently I've installed an SSD in my computer, with Ubuntu 14.10.
And now I can't reproduce this bug anymore.
Thanks for the help!

Gnome/eog version: 3.12.2

Ubuntu version: Ubuntu gnome 14.10

kernel: 3.17.3-031703-generic