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Bug 721043 - no diagnostics whatsoever
no diagnostics whatsoever
Status: RESOLVED INCOMPLETE
Product: totem
Classification: Core
Component: Movie player
3.10.x
Other Linux
: Normal normal
: ---
Assigned To: General Totem maintainer(s)
General Totem maintainer(s)
Depends on:
Blocks:
 
 
Reported: 2013-12-25 21:42 UTC by Michal 'hramrach' Suchanek
Modified: 2014-01-07 14:56 UTC
See Also:
GNOME target: ---
GNOME version: ---



Description Michal 'hramrach' Suchanek 2013-12-25 21:42:19 UTC
When i am staring at black screen how do I tell

Is totem buffering/locked up/playing black video/failing to display non-black video?

When you read the fineprint at the bottom you can see if position is changing or not.

There is Playing and Paused fineprint, I wonder if there is Buffering as well.

Recent totem does not keep big buffer and buffering is not configurable so I can't tell ..

If the fine print says Playing and the position is updating how do I tell if I have black video/failing codec/what codec it would be?
Comment 1 Bastien Nocera 2014-01-07 12:34:43 UTC
Totem doesn't show an error because GStreamer doesn't report any back to it. It might be a hang, or an infinite loop, no way to tell without you giving a reproducer.

You can then get more debug information using:
GST_DEBUG=*:9 totem

No need to post that log though, the video file with which to reproduce the problem should be enough.
Comment 2 Michal 'hramrach' Suchanek 2014-01-07 12:52:22 UTC
After checking with other players I found that I actually have a file that has silence with black screen at the start.

Still it's very hard to tell what's going on with totem.
Comment 3 Bastien Nocera 2014-01-07 12:59:52 UTC
(In reply to comment #2)
> After checking with other players I found that I actually have a file that has
> silence with black screen at the start.

Well, that's helpful.

> Still it's very hard to tell what's going on with totem.

Does the time label in the status bar not change?
Comment 4 Michal 'hramrach' Suchanek 2014-01-07 13:26:29 UTC
It does. It is, not very prominent label with the player fullscreen.

Also I cannot tell what codec totem uses and if it is working properly or reporting any errors.

There is no troubleshooting section in the docs.
Comment 5 Bastien Nocera 2014-01-07 14:56:03 UTC
(In reply to comment #4)
> It does. It is, not very prominent label with the player fullscreen.

The fullscreen controls have been redesigned already. See totem master.

> Also I cannot tell what codec totem uses and if it is working properly or
> reporting any errors.

If there are errors to report, they will popup a dialogue.

> There is no troubleshooting section in the docs.

Report a bug with all the details you can, and we'll tell you what we need :)

Closing this as incomplete as it seems to be a user error (and the UI has already been changed to make it easier not to make this mistake in the future).