GNOME Bugzilla – Bug 720679
[Usability] If you miss your click on notification area, it's very hard to answer a call
Last modified: 2020-06-06 16:28:41 UTC
I think this downstream report (fedora) has a valid point : https://bugzilla.redhat.com/show_bug.cgi?id=978396 Use case : 1 Ekiga rings 2 in the notification area (tester with Gnome 3.10 and Ekiga 4.0.1) if you miss the answer button and click around, then the notification area disappears. Still Ekiga is still ringing. 3 In our GUI there is no obvious way to anwser. You're stuck, frustrated because you fail pushing the button. Seems to me a valid usability bug as we should provide a fail safe mechanism. I'm not sure if it is an issue with Ekiga or the Gnome notification system. I'll investigate. Regards, Yannick
I agree with https://bugzilla.redhat.com/show_bug.cgi?id=978396#c6 : "> Notifications is the desktop's responsibility. Basically the application > puts them on a bus/queue and it's the desktops job to display them Understood, and that may be the most aesthetically pleasing way to provide a way to answer the phone. But the reality is, that more than half of the desktops out there are BROKEN, and notifications DON'T WORK well enough to answer the phone. That is not ekiga's fault, true. But is it too much to ask for a fall back "Answer" button? Fortunately, the menu option was left enabled, but that requires 3 clicks to answer the phone. It is truly amazing to me that a seemingly simple desktop feature like pop-up notifications could be SO BROKEN in so many independent products. Maybe there is no effective test suite for them." I have in the past proposed to always show the call window, but someone there did not agree :) More generally, I prefer that a program works instead of being aesthetic...
Ekiga is not under active development anymore: https://gitlab.gnome.org/Infrastructure/Infrastructure/-/issues/273 Ekiga saw its last release 7 years ago. The last code commits were 4 years ago. Closing this report as WONTFIX as part of Bugzilla Housekeeping to reflect reality. Please feel free to reopen this ticket (and transfer the project to GNOME Gitlab, as GNOME Bugzilla is deprecated) if anyone takes the responsibility for active Ekiga development again in the future.