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Bug 700293 - Some online accounts cannot be added
Some online accounts cannot be added
Status: RESOLVED NOTGNOME
Product: gnome-control-center
Classification: Core
Component: Online Accounts
3.6.x
Other Linux
: Normal major
: ---
Assigned To: GNOME Online Accounts maintainer(s)
Control-Center Maintainers
Depends on:
Blocks:
 
 
Reported: 2013-05-14 13:08 UTC by Alberto Salvia Novella
Modified: 2013-05-14 16:00 UTC
See Also:
GNOME target: ---
GNOME version: 3.5/3.6



Description Alberto Salvia Novella 2013-05-14 13:08:10 UTC
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HOW TO REPRODUCE
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1. Go to "System settings -> Online accounts".
2. Select to add a "AIM" new account.
3. Click on the "done" button.

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BEHAVIOUR
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- EXPECTED: An account to be created.
- REAL: No account is added, because the screen for entering the information is never shown.

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WORKAROUND
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You can write the following line into the Terminal to get a fully working instant messaging client: sudo apt-get install pidgin -y && pidgin

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RELEVANT DETAILS
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- It affects AIM, ICQ, Salut, Jabber and Yahoo! accounts.
- AIM and Yahoo!' never work.
- Salut and Jabber' work a few times, not clear when they do.
- Affects both existing accounts and the creation of new ones.
- This bug is also tracked at https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1159411.

ProblemType: Crash
DistroRelease: Ubuntu 13.04
Package: gnome-control-center 1:3.6.3-0ubuntu16
ProcVersionSignature: Ubuntu 3.8.0-14.24-generic 3.8.4
Uname: Linux 3.8.0-14-generic x86_64
ApportVersion: 2.9.2-0ubuntu2
Architecture: amd64
Date: Sun Mar 24 14:08:46 2013
ExecutablePath: /usr/bin/gnome-control-center
InstallationDate: Installed on 2013-03-23 (0 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130323)
MarkForUpload: True
ProcCmdline: gnome-control-center
ProcEnviron:
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
 PATH=(custom, no user)
 LANG=es_ES.UTF-8
SegvAnalysis:
 Segfault happened at: 0x7f8c10069809 <empathy_account_widget_apply_and_log_in+9>: mov 0x38(%rdi),%rax
 PC (0x7f8c10069809) ok
 source "0x38(%rdi)" (0x00000038) not located in a known VMA region (needed readable region)!
 destination "%rax" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: gnome-control-center
StacktraceTop:
 empathy_account_widget_apply_and_log_in () from /usr/lib/empathy/libempathy-gtk-3.6.4.so
 g_cclosure_marshal_VOID(int0_t, void) () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
 ?? () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
 g_signal_emit_valist () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
 g_signal_emit () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
Title: gnome-control-center crashed with SIGSEGV in empathy_account_widget_apply_and_log_in()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
XsessionErrors:
 (gnome-terminal:2352): Vte-2.90-WARNING **: No se pueden convertir caracteres de UTF-8 a actual.
 (gnome-terminal:2352): Gtk-WARNING **: Unknown property: GtkHScale.update-policy
 (process:31025): GLib-CRITICAL **: g_slice_set_config: assertion `sys_page_size == 0' failed
usr_lib_gnome-control-center:
 activity-log-manager-control-center 0.9.4-0ubuntu6.1
 deja-dup 25.5-0ubuntu1
 gnome-control-center-signon 0.1.4-0ubuntu1
 gnome-control-center-unity 1.2daily13.02.15-0ubuntu1
 indicator-datetime 12.10.3daily13.03.07-0ubuntu1
Comment 1 Debarshi Ray 2013-05-14 13:21:22 UTC
This is a bug in Ubuntu's single sign-on framework, which is not what GNOME uses.
Comment 2 Alberto Salvia Novella 2013-05-14 16:00:51 UTC
Oh... sorry for the mistake. And thank you for the help.