After an evaluation, GNOME has moved from Bugzilla to GitLab. Learn more about GitLab.
No new issues can be reported in GNOME Bugzilla anymore.
To report an issue in a GNOME project, go to GNOME GitLab.
Do not go to GNOME Gitlab for: Bluefish, Doxygen, GnuCash, GStreamer, java-gnome, LDTP, NetworkManager, Tomboy.
Bug 695872 - Can't get camera to work
Can't get camera to work
Status: RESOLVED DUPLICATE of bug 626515
Product: ekiga
Classification: Applications
Component: Devices
4.0.x
Other Windows
: Normal major
: ---
Assigned To: Ekiga maintainers
Ekiga maintainers
Depends on:
Blocks:
 
 
Reported: 2013-03-14 18:13 UTC by Julien Berta
Modified: 2013-03-18 11:02 UTC
See Also:
GNOME target: ---
GNOME version: ---

Attachments
STD out for Ekiga camera test (93.07 KB, text/plain)
2013-03-15 08:13 UTC, Julien Berta 		Details
camera debug log (88.84 KB, text/plain)
2013-03-15 18:29 UTC, Julien Berta 		Details

Description Julien Berta 2013-03-14 18:13:57 UTC 
Hi,

Very excited by the new 4.x branch, great work.
On Win7 64bits, I can't get my laptop integrated video camera to work. The light comes on for a second, I can tell it is 'trying' but ultimately fails.

The only video device I see is 'Integrated Webcam (PTLIB/DirectShow)'

I have tried other laptops (Dell, IBM, etc.), same result.

Any ideas of what to try ? Let me know where to find any logs or reports that might be helpfull

Thanks


Julien
Comment 1 Eugen Dedu 2013-03-14 18:22:51 UTC 
I think this is a duplicate of bug 626515.

We need a -d 4 log to confirm this.
Comment 2 Julien Berta 2013-03-15 08:13:08 UTC 
Created attachment 238961 [details]
STD out for Ekiga camera test
Comment 3 Yannick 2013-03-15 08:55:57 UTC 
This maybe the same issue as mine : timeout too short, before camera initialisation finished.

2013/03/15 09:08:24.139	  0:29.254	VideoPrevi...nager:4644	DShow	Timeout awaiting next frame
2013/03/15 09:08:24.139	  0:29.254	VideoPrevi...nager:4644	GMVideoInputManager_ptlib	Expected a frame of 608256 bytes but got 0 bytes
Comment 4 Eugen Dedu 2013-03-15 14:26:05 UTC 
Indeed, it is fixed now and will appear in next release.

Julien, if you wish you can use http://eugen.dedu.free.fr/b, which fixes this issue.  If you try it, send me also the -d 4 log, so that I check how much time your camera takes to initialise.
Comment 5 Julien Berta 2013-03-15 18:29:15 UTC 
Created attachment 239002 [details]
camera debug log
Comment 6 Eugen Dedu 2013-03-15 19:43:21 UTC 
Now I see:
CreateSurface(Overlay) failed - 2289434884

And this is a bug which is not yet fixed...

Do you have the same problem with the other laptops?

*** This bug has been marked as a duplicate of bug 626515 ***
Comment 7 Julien Berta 2013-03-17 18:28:34 UTC 
Yes same behavior on the Lenovo laptop (camera stays on now when it used not to)
I can't get you dbg logs however

Julien
Comment 8 Eugen Dedu 2013-03-18 10:14:35 UTC 
On Lenovo, did you use the file at http://eugen.dedu.free.fr/b ?  If not, try with it.
Comment 9 Julien Berta 2013-03-18 10:58:19 UTC 
yes, same build on both machines.
And on Lenovo, the camera used to flash on then turn off, and now it stays on, just does not show anything
Comment 10 Eugen Dedu 2013-03-18 11:02:05 UTC 
Ok, then the problem is certainly the bug 626515.

I plan to look again at this bug, but in the meantime you will not be able to see any video on your machine with ekiga, sorry (the video is however sent to the other party).