GNOME Bugzilla – Bug 686380
Crashes on Save
Last modified: 2021-06-03 17:57:57 UTC
Win7 32bit Fresh install of Planner. As soon as Save project, comes up with this error The application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. Click OK, Debug Not sure if this info is of any use to you: 'planner.exe': Loaded 'C:\Program Files\Planner\bin\planner.exe', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Windows\System32\ntdll.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\kernel32.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\KernelBase.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Program Files\Planner\bin\libplanner-1.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\GTK2-Runtime\bin\intl.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Windows\System32\advapi32.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\msvcrt.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\sechost.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\rpcrt4.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Program Files\GTK2-Runtime\bin\libglib-2.0-0.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Windows\System32\ole32.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\gdi32.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\user32.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\lpk.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\usp10.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\shell32.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\shlwapi.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\ws2_32.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\nsi.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Program Files\GTK2-Runtime\bin\libgmodule-2.0-0.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\GTK2-Runtime\bin\libgobject-2.0-0.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\GTK2-Runtime\bin\libgthread-2.0-0.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\GTK2-Runtime\bin\libcairo-2.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\GTK2-Runtime\bin\libfontconfig-1.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\GTK2-Runtime\bin\libexpat-1.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\GTK2-Runtime\bin\freetype6.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\GTK2-Runtime\bin\libpng14-14.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\GTK2-Runtime\bin\zlib1.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Windows\System32\msimg32.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Program Files\Planner\bin\libart_lgpl_2-2.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\GTK2-Runtime\bin\libatk-1.0-0.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\GTK2-Runtime\bin\libgdk-win32-2.0-0.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\GTK2-Runtime\bin\libgdk_pixbuf-2.0-0.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\GTK2-Runtime\bin\libgio-2.0-0.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Windows\System32\dnsapi.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17825_none_72d273598668a06b\GdiPlus.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Program Files\GTK2-Runtime\bin\libpango-1.0-0.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\GTK2-Runtime\bin\libpangocairo-1.0-0.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\GTK2-Runtime\bin\libpangoft2-1.0-0.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\GTK2-Runtime\bin\libpangowin32-1.0-0.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Windows\System32\imm32.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\msctf.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Program Files\Planner\bin\libglade-2.0-0.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\GTK2-Runtime\bin\libgtk-win32-2.0-0.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_ec83dffa859149af\comctl32.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\comdlg32.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\winspool.drv', No symbols loaded. 'planner.exe': Loaded 'C:\Program Files\Planner\bin\libxml2-2.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\Planner\bin\libgnomecanvas-2-0.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\GTK2-Runtime\bin\libgailutil-18.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Windows\System32\apphelp.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\AppPatch\AcGenral.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\sspicli.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\uxtheme.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\winmm.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\samcli.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\oleaut32.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\msacm32.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\version.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\sfc.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\sfc_os.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\userenv.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\profapi.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\dwmapi.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\setupapi.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\cfgmgr32.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\devobj.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\urlmon.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\iertutil.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\wininet.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\normaliz.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\mpr.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Program Files\Sophos\Sophos Anti-Virus\sophos_detoured.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\psapi.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\cryptbase.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\clbcatq.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\propsys.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\ntmarta.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\Wldap32.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\networkexplorer.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\drprov.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\winsta.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\ntlanman.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\davclnt.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\davhlpr.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\netutils.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\cscapi.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\srvcli.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Program Files\GTK2-Runtime\lib\gtk-2.0\2.10.0\engines\libwimp.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\Planner\lib\planner\file-modules\libmrp-xml.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\Planner\lib\planner\file-modules\libmrp-xsl.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\Planner\bin\libexslt.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\Planner\bin\libxslt.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\Planner\bin\libxml2.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Windows\System32\winhttp.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\webio.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\credssp.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Program Files\Planner\lib\planner\storage-modules\libstorage-mrproject-1.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\Planner\lib\planner\plugins\libhtml-plugin.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\Planner\lib\planner\plugins\libmsp-plugin.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Program Files\Planner\lib\planner\plugins\libxmlplanner-plugin.dll', Binary was not built with debug information. 'planner.exe': Loaded 'C:\Windows\System32\mscms.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\icm32.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\wkscli.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\WindowsCodecs.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\EhStorShell.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\winsxs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\msvcr90.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\winsxs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\msvcp90.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\winsxs\x86_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.4148_none_51ca66a2bbe76806\ATL90.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Program Files\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF', No symbols loaded. 'planner.exe': Loaded 'C:\Program Files\Microsoft Office\Office14\1033\GrooveIntlResource.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\cscui.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\cscdll.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\ntshrui.dll', No symbols loaded. 'planner.exe': Loaded 'C:\Windows\System32\slc.dll', No symbols loaded. The thread 'Win32 Thread' (0xea8) has exited with code 0 (0x0). The thread 'Win32 Thread' (0x544) has exited with code 3 (0x3). The thread 'Win32 Thread' (0x1588) has exited with code 3 (0x3). The thread 'Win32 Thread' (0x156c) has exited with code 3 (0x3). The thread 'Win32 Thread' (0x17cc) has exited with code 3 (0x3). The thread 'Win32 Thread' (0x137c) has exited with code 3 (0x3). The program '[5816] planner.exe: Native' has exited with code 3 (0x3).
Version is 0.14.6
try to reinstall gtk runtime.
Hit this. Just installed planner on win xp and win 7. Installed gtk for planner only (not shared). Tried to save the file -> crash. File did get saved. However it crashed again while loading this file. Now it crashes even if I start it! Basically the application doesn't start!
Created attachment 236981 [details] screenshot of compatibility settings that worked
I had the exact same problem. installed 14.6, gtk not shared. ran planner after install (from install gui). used planner. first attempt to save caused same crash as described. afterwards, I could not use planner at all. tried killing processes, tried logout/login (using windows 7 enterprise 64bit). tried rebooting. tried uninstalling and reinstalling. rebooted again after that. nothing worked. tried reinstalling with shared gtk, still did not work when i clicked on either the shortcut or the planner.exe in its folder. then I opened a command prompt (gtk path was already added to system path ), I cd'd to the planner.exe path and was able to execute planner.exe there successfully. so then I thought, hmm lib path problem? I remember seeing something in the gtk install about installing to lib instead of bin. my gtk dlls are installed to bin. dont know if this is relevant. so i tried to figure out why i could not execute the planner.exe with a double click or it's shortcut. I'm still thinking path issues but what did work in the end was right clicking on planner.exe and setting compatibility mode to windows 7. bam! worked again. havent tried to see if my save opens yet, or if it will crash again on save.
failed to open file: see screenshot
Created attachment 236982 [details] open fails afterwards.
also tried to save a basic project, same crash, intead of hanging after first crash...it just gives me the same crash error over and over when i try to open planner again.
This may be related to bug #675679.
*** Bug 697755 has been marked as a duplicate of this bug. ***
The item that d0rian is reporting (failed to open file) would seem to actually be something different that what the original reporter, Carol, filed. I ran into both of these issues on a Win7 64bit install yesterday with a user. HonhKonh Yuen's advice to reinstall GTK essentially corrects the issue but I would add this : The current installer (NSI) for the Win32 platform seems to be prepackaged with gtk2-runtime-2.22.0-2010-10-21-ash.exe If the latest one gtk2-runtime-2.24.10-2012-10-10-ash.exe is installed from http://gtk-win.sourceforge.net/home/index.php/Main/Downloads it seems to correct the problem. While I was trying to figure this out, I also installed the gtk2 themes package from that page and manually copied over a hicolor icon theme set from a linux install (just noting this in case it was a combination of those things for someone else to try to more clearly identify the root culprit) It would appear that somewhere in the GTK 2.20'ish series development there was an issue with how the function get_icon_fallback() was implemented or one of the libraries it had a depend on. See https://bugs.launchpad.net/ubuntu/+source/anjuta/+bug/651678 for more info on other packages affected, specifically the link to https://bugzilla.gnome.org/show_bug.cgi?id=629878#c13 I dont have a win32 dev environment set up to completely verify this but since GTK apps are usually superfluous about sending stderr messages to the console window, I ran the win32 Planner version from wine under linux and it did the exact same thing along with outputting : (planner.exe:8): Gtk-WARNING **: Could not find the icon 'gtk-file'. The 'hicolor' theme was not found either, perhaps you need to install it. You can get a copy from: http://icon-theme.freedesktop.org/releases ** Gtk:ERROR:gtkrecentmanager.c:1942:get_icon_fallback: assertion failed: (retval != NULL) wine: Unhandled exception 0x80000003 at address 0x7bc7575c (thread 0009), starting debugger... FWIW, editing the file ".recently-used.xbel" and removing the planner file also seemed to fix the problem of the crashing As for the item that d0rian wrote about, I ran into that too (Failed to open file). I dont know what thats being caused by and under wine at least I get a slightly different message. I get "Failed to open file 'FILENAME': No such file or directory" rather than "Failed to open file 'FILENAME': Invalid argument" I did a cursory grep through the source but didnt find "Failed to open file" or "No such file or directory" so I would assume its being generated in one of the linked libraries and I would hazard a guess its probably something to do with how the filename is getting passed into libxml2
Reverting back to .14.4 fixed the issue of the "Failed to open file" bug so it was introduced either in the .14.5 and/or .14.6 patch set(s).
I am not able to save even a simple project on win7 64bit. Planner crashes when saving project. Installed packets on my system are, - 0.14.6 without gtk shared library. - I have additionally installed latest gtk shared library which is gtk2-runtime-2.24.10-2012-10-10-ash.exe I am not able to get backtrace on windows. Just dialog box opens and report "Close program". I can produce and send you output, if you give me quick hint about how I can create backtrace when application crashes. Not: I have another problem which I believe it should be reported on another ticket. Planner again crashes on win7 64bit when I open a planner file which has been created on linux. Probably, it is not about file format issue, might be related to unstable version on win planner. Kind Regards, Arda
Confirmed: I encountered the same bug (Crash of Planner 0.14.6 on Windows 7 Home/x64) Installing the 2012 gtk runtime prevents the crash, but still does not let me open any files. This should be a separate bug. "Failed to open file 'FILENAME': Invalid argument" The wiki has stale links for building Planner on Windows. (A documentation bug, alas). I had to revert back to the sourceforge download of Planner for Windows (0.14.2) to get a working version.
0.14.4 is available from ftp://ftp.gnome.org/pub/gnome/binaries/win32/planner/0.14/
The file open issues is also reported here: https://gitlab.gnome.org/World/planner/-/issues/7 Closing the report here, as bugzilla is soon to be shut down and made read-only. If interested, please subscribe to the above issues instead for future updates.
Sorry, that one deals with open, not save. But the underlying problem is very likely identical (double prefixing of the drive component)