GNOME Bugzilla – Bug 685835
can't connect to google apps gchat account "account requires authorisation"
Last modified: 2018-05-22 15:47:23 UTC
Originally reported at: https://bugs.launchpad.net/bugs/1064113 I have a google apps gtalk jabber account configured in empathy that refuses to connect after upgrading to quantal. Error message "account requires authorisation" appears in the contact list. here is the log file at paste bin http://pastebin.com/a9DdS4Pn ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: empathy 3.6.0.3-0ubuntu1 ProcVersionSignature: Ubuntu 3.5.0-17.27-generic 3.5.5 Uname: Linux 3.5.0-17-generic x86_64 ApportVersion: 2.6.1-0ubuntu1 Architecture: amd64 Date: Mon Oct 8 16:02:38 2012 InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate amd64 (20100419.1) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: empathy UpgradeStatus: Upgraded to quantal on 2012-10-05 (3 days ago)
tp-glibproxy-DEBUG: 10/09/2012 17:55:45.714988: tp_proxy_prepare_request_finish: 0x2b51740 tp-glibclient-CRITICAL: 10/09/2012 17:55:45.732767: context_prepare_cb: Implementation of ObserveChannels in ShellTpClient didn't call tp_observe_channels_context_{accept,fail,delay} tp-glibclient-DEBUG: 10/09/2012 17:55:45.969225: add_handled_channels: Inserting Channel (0x51e1470) /org/freedesktop/Telepathy/Connection/haze/yahoo/iamjoebarnett/ImChannel57
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