Bug 680392 – Empathy contact list window freezes even without account

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Bug 680392 - Empathy contact list window freezes even without account


Summary:	Empathy contact list window freezes even without account


Status:	RESOLVED OBSOLETE

Product:	empathy
Classification:	Core
Component:	Contact List
Version:	3.5.x
Hardware:	Other Linux

Importance:	Normal normal
Target Milestone:	---
Assigned To:	empathy-maint
QA Contact:	empathy-maint

URL:
Whiteboard:

Depends on:
Blocks:

Reported:	2012-07-22 06:16 UTC by Bilal Shahid
Modified:	2018-05-22 15:38 UTC

See Also:
GNOME target:	---
GNOME version:	---

Attachments
stacktrace (4.92 KB, text/plain) 2012-07-22 06:16 UTC, Bilal Shahid	Details

Description Bilal Shahid 2012-07-22 06:16:08 UTC

Originally reported at:
  https://bugs.launchpad.net/bugs/1022809

The empathy contact list window freezes without a reason, even though there is no account added, and thus there is no contact list to be loaded. The account adding window can be opened and even can connect to facebook/msn account but the contact list just doesn't appear in the contact list window.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: empathy 3.4.2.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-26.41-generic-pae 3.2.19
Uname: Linux 3.2.0-26-generic-pae i686

Comment 1 Bilal Shahid 2012-07-22 06:16:37 UTC

Created attachment 219406 [details]
stacktrace

Comment 2 Guillaume Desmottes 2012-07-23 07:27:42 UTC

Could you install folks dbg packages and get a better trace please?

Also, logs with EMPATHY_DEBUG=all FOLKS_DEBUG=all G_MESSAGES_DEBUG=all would be nice.

Comment 3 leawning 2012-07-23 09:02:40 UTC

How to do that?

Comment 4 Bilal Shahid 2012-07-23 12:26:49 UTC

this  wiki page will help you https://live.gnome.org/GettingTraces/Details

Comment 5 leawning 2012-07-24 02:17:23 UTC

I have downloaded empathy-gdb and run the gdb again. It seems that every time I stop it by ctrl-c, the program stop at different place. The following are two back traces that I have gotten. I run the program a while, until it freezes, ctrl-c and get the first back trace, continue the program for a while (the contact list window remains freezing), and then ctrl-c and bt to get the second back trace.

+ Trace 230569

#0 gee_read_only_collection_iterator_new
from /usr/lib/i386-linux-gnu/libgee.so.2
#1 ??
from /usr/lib/i386-linux-gnu/libgee.so.2
#2 gee_iterable_iterator
from /usr/lib/i386-linux-gnu/libgee.so.2
#3 _edsf_persona_update
from /usr/lib/libfolks-eds.so.25
#4 ??
from /usr/lib/libfolks-eds.so.25
#5 g_object_newv
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#6 g_object_new_valist
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#7 g_object_new
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#8 edsf_persona_construct
from /usr/lib/libfolks-eds.so.25
#9 edsf_persona_new
from /usr/lib/libfolks-eds.so.25
#10 ??
from /usr/lib/libfolks-eds.so.25
#11 g_cclosure_marshal_VOID__POINTERv
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#12 ??
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#13 g_signal_emit_valist
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#14 g_signal_emit
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#15 ??
from /usr/lib/libebook-1.2.so.12
#16 g_cclosure_marshal_VOID__BOXED
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#17 g_closure_invoke
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#18 ??
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#19 g_signal_emit_valist
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#20 g_signal_emit
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#21 e_gdbus_proxy_emit_signal
from /usr/lib/libedataserver-1.2.so.15
#22 ??
from /usr/lib/libebook-1.2.so.12
#23 ffi_call_SYSV
from /usr/lib/i386-linux-gnu/libffi.so.6
#24 ffi_call
from /usr/lib/i386-linux-gnu/libffi.so.6
#25 g_cclosure_marshal_generic
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#26 ??
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#27 g_closure_invoke
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#28 ??
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#29 g_signal_emit_valist
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#30 g_signal_emit
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#31 ??
from /usr/lib/i386-linux-gnu/libgio-2.0.so.0
#32 ??
from /usr/lib/i386-linux-gnu/libgio-2.0.so.0
#33 ??
from /lib/i386-linux-gnu/libglib-2.0.so.0
#34 g_main_context_dispatch
from /lib/i386-linux-gnu/libglib-2.0.so.0
#35 ??
from /lib/i386-linux-gnu/libglib-2.0.so.0
#36 g_main_context_iteration
from /lib/i386-linux-gnu/libglib-2.0.so.0
#37 g_application_run
from /usr/lib/i386-linux-gnu/libgio-2.0.so.0
#38 main
at empathy.c line 860
#0 ??
from /lib/i386-linux-gnu/libglib-2.0.so.0
#1 g_source_attach
from /lib/i386-linux-gnu/libglib-2.0.so.0
#2 ??
from /usr/lib/i386-linux-gnu/libdbus-glib-1.so.2
#3 ??
from /usr/lib/i386-linux-gnu/libdbus-glib-1.so.2
#4 ??
from /lib/i386-linux-gnu/libdbus-1.so.3
#5 ??
from /lib/i386-linux-gnu/libdbus-1.so.3
#6 dbus_connection_send_with_reply
from /lib/i386-linux-gnu/libdbus-1.so.3
#7 dbus_connection_send_with_reply_and_block
from /lib/i386-linux-gnu/libdbus-1.so.3
#8 gconf_engine_get_fuller
from /usr/lib/i386-linux-gnu/libgconf-2.so.4
#9 gconf_engine_get_entry
from /usr/lib/i386-linux-gnu/libgconf-2.so.4
#10 ??
from /usr/lib/i386-linux-gnu/libgconf-2.so.4
#11 ??
from /usr/lib/i386-linux-gnu/libgconf-2.so.4
#12 gconf_client_get_string
from /usr/lib/i386-linux-gnu/libgconf-2.so.4
#13 e_book_client_is_self
from /usr/lib/libebook-1.2.so.12
#14 edsf_persona_construct
from /usr/lib/libfolks-eds.so.25
#15 edsf_persona_new
from /usr/lib/libfolks-eds.so.25
#16 ??
from /usr/lib/libfolks-eds.so.25
#17 g_cclosure_marshal_VOID__POINTERv
#18 ??
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#19 g_signal_emit_valist
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#20 g_signal_emit
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#21 ??
from /usr/lib/libebook-1.2.so.12
#22 g_cclosure_marshal_VOID__BOXED
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#23 g_closure_invoke
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#24 ??
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#25 g_signal_emit_valist
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#26 g_signal_emit
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#27 e_gdbus_proxy_emit_signal
from /usr/lib/libedataserver-1.2.so.15
#28 ??
from /usr/lib/libebook-1.2.so.12
#29 ffi_call_SYSV
from /usr/lib/i386-linux-gnu/libffi.so.6
#30 ffi_call
from /usr/lib/i386-linux-gnu/libffi.so.6
#31 g_cclosure_marshal_generic
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#32 ??
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#33 g_closure_invoke
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#34 ??
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#35 g_signal_emit_valist
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#36 g_signal_emit
from /usr/lib/i386-linux-gnu/libgobject-2.0.so.0
#37 ??
from /usr/lib/i386-linux-gnu/libgio-2.0.so.0
#38 ??
from /usr/lib/i386-linux-gnu/libgio-2.0.so.0
#39 ??
from /lib/i386-linux-gnu/libglib-2.0.so.0
#40 g_main_context_dispatch
from /lib/i386-linux-gnu/libglib-2.0.so.0
#41 ??
from /lib/i386-linux-gnu/libglib-2.0.so.0
#42 g_main_context_iteration
from /lib/i386-linux-gnu/libglib-2.0.so.0
#43 g_application_run
from /usr/lib/i386-linux-gnu/libgio-2.0.so.0
#44 main
at empathy.c line 860

Comment 6 leawning 2012-08-02 06:01:26 UTC

Hi, any news?

Comment 7 GNOME Infrastructure Team 2018-05-22 15:38:32 UTC

-- GitLab Migration Automatic Message --

This bug has been migrated to GNOME's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.gnome.org/GNOME/empathy/issues/571.