GNOME Bugzilla – Bug 675969
authentication failed for ICQ/AIM
Last modified: 2012-06-19 15:23:58 UTC
Created attachment 213955 [details] mission log file Coinciding with an upgrade (ubuntu precise pangolin) I'm unable to connect to ICQ/AIM. In the account preferences the message is "Disconnected -- Authentication failed" I attached debug output appearing when I try to enabled the account in the account preferences dialog. I roughly checked the file. I found a message: "reason: 16 description: You have been connecting and disconnecting too frequently. Wait ten minutes and try again. If you continue to try, you will need to wait even longer." But login on the website is possible without problems. I found a forum entry suggesting to use pidgin (which I dislike) with modified settings: http://ubuntuforums.org/showthread.php?t=1944629 In the original setting it reports: """ You have been connecting and disconnecting too frequently. Wait ten minutes and try again. If you continue to try, you will need to wait even longer. """ When I disable the client login option as suggested in the forum I get: """ ACCOUNTNR disabled Unknown reason """ Note that I already filed a downstream bug: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/993952
Let's see if setting the 'client-login' on your AIM account helps: - Open a terminal - Use 'mc-tool list' to find the name of your AIM accounts (something like 'haze/aim/test0') - 'mc-tool update haze/aim/test0 bool:use-clientlogin=1' Replace the haze/aim/... with the name of your account of course.
Hi, thanks for the reply. I tried your suggestion. Unfortunately it does not change the situation. I checked with: mc-tool show haze/aim/MYACCOUNT that the setting is set. The output contains the line: (bool) use-clientlogin = true Please tell me if I should add any information or do any test. Regards, Matthias
Sorry I meant 'mc-tool update haze/aim/test0 bool:use-clientlogin=0' Note that it doesn't connect in Pidgin without this option I doubt it will here. Did you find any wayt to connect using Pidgin?
Hi, It does not work with this setting as well. I also have not found a way to use pidgin. Currently I have to use meebo which works with the account :( Matthias
Right, so the first step would be to make it work with Pidgin (telepathy-haze uses the same library to connect as Piding). I suggest you to report this to Pidgin developers.
Hi, after additional research I found a fix (not to be confused with solution): - login.icq.com (instead of slogin.oscar.aol.com) - disable encryption - disabled client login So the problem seems to be the combination
Hi, after additional research I found a fix (not to be confused with solution): - login.icq.com (instead of slogin.oscar.aol.com) - disable encryption - disabled client login So the problem seems to be the combination of encryption and login server ... I will report to telepathy-haze