After an evaluation, GNOME has moved from Bugzilla to GitLab. Learn more about GitLab.
No new issues can be reported in GNOME Bugzilla anymore.
To report an issue in a GNOME project, go to GNOME GitLab.
Do not go to GNOME Gitlab for: Bluefish, Doxygen, GnuCash, GStreamer, java-gnome, LDTP, NetworkManager, Tomboy.
Bug 673737 - Shell crashes on chat
Shell crashes on chat
Status: RESOLVED DUPLICATE of bug 671231
Product: gnome-shell
Classification: Core
Component: general
3.4.x
Other Linux
: High critical
: ---
Assigned To: gnome-shell-maint
gnome-shell-maint
Depends on:
Blocks:
 
 
Reported: 2012-04-08 14:33 UTC by Alexey
Modified: 2012-04-09 15:15 UTC
See Also:
GNOME target: ---
GNOME version: ---


Attachments
apport_crashlog (319.53 KB, application/octet-stream)
2012-04-09 04:52 UTC, Alexey
Details

Description Alexey 2012-04-08 14:33:12 UTC
Sometimes shell crashes on incoming message(skype/empathy). rebooting shell(export DISPLAY=:0&&gnome-shell --replace) don't helps so i need to reboot computer.

this message often appears when shell crashes:

(gnome-shell:1616): libebook-WARNING **: e_book_client_new: Cannot get book from factory: Invalid source

(gnome-shell:1616): folks-WARNING **: Error preparing persona store 'eds:1330506570.3868.1@kreopt-pc': Couldn't open address book ‘1330506570.3868.1@kreopt-pc’: Invalid source
failed to create drawable
Comment 1 Rui Matos 2012-04-08 16:03:16 UTC
Thanks for taking the time to report this bug.
Without a stack trace from the crash it's very hard to determine what caused it.
Can you get us a stack trace? Please see http://live.gnome.org/GettingTraces for more information on how to do so. Thanks in advance!
Comment 2 Milan Bouchet-Valat 2012-04-08 18:25:40 UTC
What distribution are you using? It may provide an automated crash reporting tool, like Apport for Ubuntu or ABRT for Fedora.
Comment 3 Alexey 2012-04-09 04:52:50 UTC
Created attachment 211610 [details]
apport_crashlog

Info collected by apport after crash
Comment 4 Jasper St. Pierre (not reading bugmail) 2012-04-09 15:15:24 UTC
Thanks for the bug report. This particular bug has already been reported into our bug tracking system, but please feel free to report any further bugs you find.

Stack trace is a dup of bug #671231. Issue with ClutterTextBuffer.

*** This bug has been marked as a duplicate of bug 671231 ***