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Bug 669061 - Unable to open gnucash datafile
Unable to open gnucash datafile
Status: RESOLVED DUPLICATE of bug 611853
Product: GnuCash
Classification: Other
Component: General
2.4.x
Other Windows
: Normal blocker
: ---
Assigned To: Christian Stimming
Geert Janssens
Depends on:
Blocks:
 
 
Reported: 2012-01-30 20:09 UTC by Stefan Resl
Modified: 2018-06-29 23:05 UTC
See Also:
GNOME target: ---
GNOME version: ---

Attachments
Log Event Viewer (1.72 KB, text/plain)
2012-01-30 20:09 UTC, Stefan Resl 		Details
Trace file for working gnucash startup (13.48 KB, text/plain)
2012-02-01 10:28 UTC, Geert Janssens 		Details
Trace file for failing gnucash startup (2.69 KB, text/plain)
2012-02-01 10:29 UTC, Geert Janssens 		Details

Description Stefan Resl 2012-01-30 20:09:15 UTC 
Created attachment 206471 [details]
Log Event Viewer

Unable to open gnucash datafile (there is no difference if i try to open the newest saved file or an older version (i saved automatically every 5 minutes).
Comment 1 Geert Janssens 2012-01-31 13:48:13 UTC 
Thank you for your report. However with the information provided it is very difficult to properly analyse the problem. Can you provide the gnucash trace file ?

http://wiki.gnucash.org/wiki/Windows#Error_messages.2C_Trace_file
Comment 2 Geert Janssens 2012-02-01 10:28:40 UTC 
Created attachment 206561 [details]
Trace file for working gnucash startup

(Received from OP via private mail)
Comment 3 Geert Janssens 2012-02-01 10:29:24 UTC 
Created attachment 206562 [details]
Trace file for failing gnucash startup

(Received from OP via private mail)
Comment 4 Geert Janssens 2012-02-01 10:30:38 UTC 
(Original message received via private mail from OP):

Hi, here are two log files. On the 29th it worked properly (one log) and on 30th I could start GnuCash (other log).
Comment 5 Geert Janssens 2012-02-01 10:50:34 UTC 
Stephan: please use the webinterface to reply to bugzilla requests (you can find the link to your bug in every mail you receive). Due to your e-mail reply other developers that may be following this bug are not notified of your information. Thank you.

You seem to have hit the known problem regarding the Opening Balance tab of the account hierarchy druid or when setting the opening balance when creating a new account [1]. The link explains what happened and how you can fix it manually. If you didn't enter much data yet, it is probably easier to start from scratch and avoid setting the opening date via the Account Hierarchy Druid or the New/Edit Account dialog.

[1] http://wiki.gnucash.org/wiki/FAQ#Q:_When_I_try_to_open_my_datafile_on_Windows.2C_I_get_.22Parse_error.22._What_happened_.3F

*** This bug has been marked as a duplicate of bug 611853 ***
Comment 6 John Ralls 2017-09-24 22:44:55 UTC 
Reassign version to 2.4.x so that individual 2.4 versions can be retired.
Comment 7 John Ralls 2018-06-29 23:05:43 UTC 
GnuCash bug tracking has moved to a new Bugzilla host. This bug has been copied to https://bugs.gnucash.org/show_bug.cgi?id=669061. Please update any external references or bookmarks.