GNOME Bugzilla – Bug 665542
Empathy every time shows notifications "Password required"
Last modified: 2018-05-22 15:15:08 UTC
Originally reported at: https://bugs.launchpad.net/bugs/896590 when i open empathy every times it said that password required but i have already given it the password.its notify on the screen. There is a topic in Ubuntu forums about this bug, too: http://ubuntuforums.org/showthread.php?t=1875525 ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: empathy 3.2.0.1-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6 Uname: Linux 3.0.0-13-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 1.23-0ubuntu4 Architecture: amd64 Date: Sat Nov 26 16:43:02 2011 ExecutablePath: /usr/bin/empathy InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) ProcEnviron: PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: empathy UpgradeStatus: No upgrade log present (probably fresh install)
Could you please attach Empathy.AuthClient logs? You can get them from the help - debug menu.
Created attachment 202825 [details] log
This is mission-control's logs, not the auth client. You have to select it in the top left combobox of the debug dialog.
Created attachment 202854 [details] empathy auth-clientlog here is the auth-client log.
Looks like you were connecting 2 gtalk accounts in these logs. What happened exactly? Empathy asked you for both passwords?
yes i am using two gmail accounts.if i use one account it also shows the message of password required.i guess it shouldn't shows message every time when i have given it password.
Yeah but does it ask the password for both accounts or just once? If it's just for one, can you please disable the other one, reproduce the bug and attach the log?
Created attachment 202980 [details] auth client log here is the log with one account
It does seem to find a password in the keyring, that's weird. Maybe that's this code failing: /* Get the first password returned. Ideally we should use the latest * modified or something but we don't have this information from * gnome-keyring atm. */ found = list->data; Could you please start 'seahorse' and search for "khanzssprince_40gmail_2ecom0" and check how many keys are found. Also, please look at those and check their content, is it the right password?
for my this account "2" key id is label there and password is correct there.
the password is correct in both keys? Does removing one of these key help?
User re-installed his system and is not facing this problem any more so I'm going to assume that Empathy was picking the wrong key. Stef: didn't you mention that you were planning to add API to get the newer key or something?
I changed it so results are always returned newest secret first. That would fix the problem in this case, no?
I guess so. When did this change land?
In gnome-keyring commit bc01094411d724470ebda56d4515f45760f8d008, included in 3.2.2
With which gnome-keyring version were you experiencing this issue?
mine is 3.2.2 version
As per comment 13 to comment 17, does this problem still happen in 3.12.x?
-- GitLab Migration Automatic Message -- This bug has been migrated to GNOME's GitLab instance and has been closed from further activity. You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.gnome.org/GNOME/empathy/issues/472.