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Bug 654501 - Message about unsupported disc type needs to be improved
Message about unsupported disc type needs to be improved
Status: RESOLVED OBSOLETE
Product: brasero
Classification: Applications
Component: general
3.0.x
Other Linux
: Normal enhancement
: ---
Assigned To: Brasero maintainer(s)
Brasero maintainer(s)
Depends on:
Blocks:
 
 
Reported: 2011-07-12 19:32 UTC by Pedro Villavicencio
Modified: 2018-09-21 17:19 UTC
See Also:
GNOME target: ---
GNOME version: 3.1/3.2



Description Pedro Villavicencio 2011-07-12 19:32:56 UTC
this report has been filed here:

https://bugs.launchpad.net/ubuntu/+source/brasero/+bug/809518

"When I attempted to burn an ISO to an optical disc not supported by my drive, it gave the following error message in the log:

...
BraseroGrowisofs stdout: Executing 'builtin_dd
if=/home/kip/Desktop/Image.iso of=/dev/sr0 obs=32k seek=0'
BraseroGrowisofs called brasero_job_set_dangerous
BraseroGrowisofs stderr: :-[ READ DVD STRUCTURE #10h failed with
SK=0h/ASC=00h/ACQ=03h]: Input/output error
...

This is not so useful to most users. It took me a long time to figure out what the problem was. I was using a DVD-R DL type disc, but my drive does not support that. See below in the "Features" section for the supported types.

$ hwinfo --cdrom
29: SCSI 100.0: 10602 CD-ROM (DVD)
  [Created at block.247]
  UDI: /org/freedesktop/Hal/devices/storage_model_CDDVDW_TS_L633A
  Unique ID: KD9E.qxAIL8C2Dy5
  Parent ID: w7Y8.CERNLDopX00
  SysFS ID: /class/block/sr0
  SysFS BusID: 1:0:0:0
  SysFS Device Link: /devices/pci0000:00/0000:00:1f.2/host1/target1:0:0/1:0:0:0
  Hardware Class: cdrom
  Model: "TSSTcorp CDDVDW TS-L633A"
  Vendor: "TSSTcorp"
  Device: "CDDVDW TS-L633A"
  Revision: "TM00"
  Driver: "ahci", "sr"
  Driver Modules: "ahci"
  Device File: /dev/sr0 (/dev/sg1)
  Device Files: /dev/sr0, /dev/block/11:0, /dev/scd0, /dev/disk/by-path/pci-0000:00:1f.2-scsi-1:0:0:0, /dev/cdrom, /dev/cdrw, /dev/dvd, /dev/dvdrw
  Device Number: block 11:0 (char 21:1)
  Features: CD-R, CD-RW, DVD, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD+DL, DVDRAM
  Drive status: no medium
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #19 (SATA controller)
  Drive Speed: 24

A better error message would have been:
"You are attempting to burn to a DVD-R DL type disc, but your drive only supports the following formats: CD-R, CD-RW, DVD, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD+DL, DVDRAM.""
Comment 1 GNOME Infrastructure Team 2018-09-21 17:19:14 UTC
-- GitLab Migration Automatic Message --

This bug has been migrated to GNOME's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.gnome.org/GNOME/brasero/issues/186.