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Bug 653442 - Printer toner and supply levels not displayed
Printer toner and supply levels not displayed
Product: gnome-control-center
Classification: Core
Component: Printers
Other Linux
: Normal normal
: ---
Assigned To: Marek Kašík
Control-Center Maintainers
Depends on:
Reported: 2011-06-26 18:49 UTC by jlquinn
Modified: 2021-06-09 16:09 UTC
See Also:
GNOME target: ---
GNOME version: ---

Description jlquinn 2011-06-26 18:49:56 UTC
gnome-control-center on Debian testing x86_64.

When I bring up the control center and go to the printers display, I have 2 printers: an HP deskjet and a Dell MFP1815 laser.

The laser shows a Toner Level bar, but it is grayed out.
The deskjet shows a Supply Level bar, but it is grayed out.
Comment 1 Marek Kašík 2011-08-15 14:20:38 UTC

the problem here is that g-c-c doesn't get required information. The supply level is not reported by all printers but by quite new ones only. You can check this also in system-config-printer, which shows it in "Properties" -> "Ink/Toner Levels".


Comment 2 jlquinn 2011-08-20 16:12:07 UTC
The printer in question is a Dell MFP 1810 laser.  I know that Dell's software could read toner levels, but don't know how hard it is to access it.
Comment 3 André Klapper 2021-06-09 16:09:11 UTC
GNOME is going to shut down in favor of
As part of that, we are mass-closing older open tickets in
which have not seen updates for a longer time (resources are unfortunately
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If you can still reproduce the situation described in this ticket in a recent
and supported software version, then please follow
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Thank you for your understanding and your help.