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Bug 652973 - Can't add a network printer
Can't add a network printer
Status: RESOLVED FIXED
Product: gnome-control-center
Classification: Core
Component: Printers
3.0.x
Other Linux
: Normal normal
: ---
Assigned To: Marek Kašík
Control-Center Maintainers
Depends on:
Blocks:
 
 
Reported: 2011-06-20 06:17 UTC by Yionel
Modified: 2013-03-20 15:06 UTC
See Also:
GNOME target: ---
GNOME version: ---


Description Yionel 2011-06-20 06:17:25 UTC 
Hi,

I have a printer link to a pc : A.
On B pc, I want add my printer by gnome-control-center>printer

The interface see my printer on A computer but when I want add it I have this message : "L'ajout de la nouvelle imprimante a échoué." 

The message of gnome-control-center terminal : 
(gnome-control-center:23442): printers-cc-panel-WARNING **: Message did not receive a reply (timeout by message bus)

The log in /var/log/everything.log
When I click on "+" to add printer :
Jun 20 08:15:00 localhost kernel: [278849.090625] cups-pk-helper-[23501]: segfault at 18 ip 0000000000408d1c sp 00007fffa1b9f3f0 error 4 in cups-pk-helper-mechanism[400000+d000]

When I want to add the printer :
Jun 20 08:16:06 localhost kernel: [278915.022813] cups-pk-helper-[23505]: segfault at 18 ip 0000000000408d1c sp 00007fffeab162d0 error 4 in cups-pk-helper-mechanism[400000+d000]


Regards
Comment 1 Yionel 2011-06-20 06:18:54 UTC 
╒══|yionel@myhost|════════╕[~]
└─[$]─> gnome-control-center --version
gnome-control-center 3.0.2
Comment 2 Marek Kašík 2011-06-21 09:36:12 UTC 
Hi Lionel,

which version of cups-pk-helper do you have?
Comment 3 Yionel 2011-06-21 13:18:36 UTC 
╒══|yionel@myhost|════════╕[~]
└─[$]─> pacman -Qs cups-pk-helper
local/cups-pk-helper 0.1.2-1
    A helper that makes system-config-printer use PolicyKit
Comment 4 Marek Kašík 2013-03-20 15:01:30 UTC 
Hi Yionel,

do you still experience this issue? There has been done quite a lot of improvements in the code handling addition of network printers (in gnome-control-center-3.6.0 (and also 3.7.x) and cups-pk-helper-0.2.4).

Regards

Marek
Comment 5 Yionel 2013-03-20 15:05:16 UTC 
Hi,

Hum, I think you can delete it :)

Regards
Comment 6 Marek Kašík 2013-03-20 15:06:26 UTC 
(In reply to comment #5)
> Hi,
> 
> Hum, I think you can delete it :)

Thanks :)