After an evaluation, GNOME has moved from Bugzilla to GitLab. Learn more about GitLab.
No new issues can be reported in GNOME Bugzilla anymore.
To report an issue in a GNOME project, go to GNOME GitLab.
Do not go to GNOME Gitlab for: Bluefish, Doxygen, GnuCash, GStreamer, java-gnome, LDTP, NetworkManager, Tomboy.
Bug 646869 - Save deletes file.
Save deletes file.
Status: RESOLVED DUPLICATE of bug 593479
Product: GnuCash
Classification: Other
Component: General
2.2.9
Other Linux
: Normal critical
: ---
Assigned To: Christian Stimming
Geert Janssens
Depends on:
Blocks:
 
 
Reported: 2011-04-06 02:02 UTC by sharky
Modified: 2018-06-29 22:56 UTC
See Also:
GNOME target: ---
GNOME version: ---


Description sharky 2011-04-06 02:02:30 UTC 
I have been recording transactions into my current data file for over two years now, so it's starting to get pretty heavy.

About 10% of the time, after pushing the save button, the data file goes missing.  Usually, pushing the button again rectifies the problem.  I have seen this bug occur many times, but I am not sure how to make it happen every time.  It seems fairly random.

This is a very scary bug!

Because this bug once caused me to lose irreplaceable data, I have developed the habit of always checking, after saving, that my data file has not disappeared.  Now I will not close the app before I have verified that the data file has been successfully written to disk.  This has spared me most of the pain this bug could inflict, but it's a horrible user experience.

Today I observed this bug on a fresh installation of Ubuntu Desktop 10.04 LTS, running GnuCash 2.2.9.
Comment 1 Geert Janssens 2011-04-06 12:58:37 UTC 
Thank you for your bug report. Obviously this behaviour is not good.

I should start by saying you are using a version of GnuCash that is no longer actively supported by the GnuCash developers. I do see you are using the LTS version of Ubuntu, and I am aware that 2.2.9 is the version that ships with that distro.

On the other hand GnuCash 2.4 fixes several subtle bugs regarding saving files. So it would be great if you had a way to test that version instead and see if you can still reproduce this. I don't know however if and how you can get GnuCash 2.4 in Ubuntu 10.04 LTS, as I don't use Ubuntu myself.
Comment 2 Christian Stimming 2011-04-06 13:34:21 UTC 
I thought this is bug #593479, fixed in 2.3.16 (last october) and any subsequent version.
Comment 3 Geert Janssens 2011-04-06 13:53:19 UTC 
Exactly, that was the bug I was thinking of.

By the way, that bug also holds a patch that can be applied to gnucash 2.2.9. If Ubuntu cares to continue support for 2.2.9 and wants to fix this bug, all they have to do is apply the proper patch from there.
Comment 4 Christian Stimming 2011-04-06 14:04:08 UTC 

*** This bug has been marked as a duplicate of bug 593479 ***
Comment 5 John Ralls 2018-06-29 22:56:16 UTC 
GnuCash bug tracking has moved to a new Bugzilla host. This bug has been copied to https://bugs.gnucash.org/show_bug.cgi?id=646869. Please update any external references or bookmarks.