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Bug 640108 - Contacts don't show up in the list
Contacts don't show up in the list
Status: RESOLVED NOTGNOME
Product: empathy
Classification: Core
Component: Contact List
2.32.x
Other Linux
: Normal normal
: ---
Assigned To: empathy-maint
Depends on:
Blocks:
 
 
Reported: 2011-01-20 21:07 UTC by Dusan Maliarik
Modified: 2011-04-06 08:34 UTC
See Also:
GNOME target: ---
GNOME version: ---


Attachments
Empathy Debug log (48.45 KB, text/x-log)
2011-02-10 20:35 UTC, Dusan Maliarik
Details

Description Dusan Maliarik 2011-01-20 21:07:10 UTC
I only have one account (GTalk), Empathy that comes from Ubuntu 10.10 repositories. It connects to the server, I can initiate conversations by "New conversation" action, and my contacts auto-complete there as I type it's name. The problem is that no contacts are visible in the contacts list (even with offline visible).
Comment 1 Guillaume Desmottes 2011-01-21 10:16:37 UTC
Can you attach empathy and telepathy-gabble logs please? You can get them from the help -> debug menu.
Comment 2 Dusan Maliarik 2011-02-10 20:35:06 UTC
Created attachment 180616 [details]
Empathy Debug log

The issue is still there.
Comment 3 Guillaume Desmottes 2011-02-11 10:45:32 UTC
That's mission-control logs. I need the Gabble and Empathy ones.
Comment 4 Dusan Maliarik 2011-02-11 10:55:34 UTC
That's what I found in Empathy > Help > Debug. Where do I get the rest?
Comment 5 Guillaume Desmottes 2011-02-11 14:52:16 UTC
you can't pick another component using the combo box?
Comment 6 Dusan Maliarik 2011-02-17 18:42:34 UTC
I tried to cleanup that log from any person information, emails, names, etc. but failed, it's just too much, stretched my regex muscle a bit but failed. Is't there a way to stop logging these? I could create another jabber account but that wouldn't help as I need to use my gmail one (I'd prefer empathy). Also note that I'm already connected to that account from an android device through which my laptop is routed to the 'net.
Comment 7 Guillaume Desmottes 2011-02-18 09:10:08 UTC
If that's ok with you can send me those log in private: guillaume.desmottes@collabora.co.uk
Comment 8 Guillaume Desmottes 2011-02-18 14:22:52 UTC
That's probably a telepathy-gabble bug so I forwarded it to https://bugs.freedesktop.org/show_bug.cgi?id=34448
Comment 9 Akhil Laddha 2011-04-05 12:20:11 UTC
Do we want to keep this bug open here in GNOME bugzilla ?
Comment 10 Dusan Maliarik 2011-04-05 12:25:10 UTC
Hi Akhil, I still experience the bug, it made me switch to Pidgin temporarily. There's no activity on freedesktop bug #34448, they are ignoring it. I can see that this is not directly a bug in empathy, I'm not sure what's the policy/guideline in this situation.
Comment 11 Guillaume Desmottes 2011-04-06 08:34:45 UTC
Sorry for that, we are are not a huge team and have to deal with our limited ressources. I just re-pinged a developper of telepathy-gabble about this issue.

CLosing this bug for now as that's probably gabble's fault.