GNOME Bugzilla – Bug 639355
Cannot register jabber account
Last modified: 2011-05-20 11:14:15 UTC
This report was originally filled at: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/587511 When creating a new jabber account, it is possible to register to the server if the account doesn't exist yet. But it just does not work. I have to register manually on the website (jabber.fr), then configuring it into empathy, then it works. But before registering manually on the website, even if I check the option "register", it does not : authentication failed. While it works fine using gajim.
Could you please attach gabble logs when trying to register?
Created attachment 178213 [details] empathy-log I have attached the logfile from empathy->Help->Debug
these are mission control logs you need to provide telepathy-gabble logs
Created attachment 178216 [details] gabble log this is the result of running in a terminal GABBLE_LOGFILE=/tmp/gabble.log GABBLE_PERSIST=1 GABBLE_DEBUG=all /usr/lib/telepathy/telepathy-gabble
Could you please add WOCKY_DEBUG=all when starting Gabble so we'll have the XMPP stream as well.
Created attachment 178309 [details] gabble2 log here you go, gabble running with WOCKY_DEBUG=all, if you need something else just ask me.
In these logs, you are trying to register to jabber.org which doesn't support inband registering. You have to use https://register.jabber.org/ to create an account.
Closing this bug report as no further information has been provided. Please feel free to reopen this bug if you can provide the information asked for. Thanks!
Created attachment 188143 [details] Log from gabble I also stumbled upon this bug, but with the service ubuntu-jabber.de, which explicitly supports account creation via jabber clients (and doesn’t even provide a means for web-based registration). I attached the requested log, and I’d like to ask for re-opening the bug. The interesting part seems to be that no XMPP data is exchanged at all, it already breaks with the message “tp_base_protocol_sanitize_parameters: missing mandatory account parameter password”. But I did provide a password in the dialog, so I wonder if this gets dropped even before an attempt is made to register the account. In this context, I also noticed another seemingly strange behavior: When not checking the checkbox “remember password”, the password input box is inactive. Thus, I’d expect Empathy to ask for the password by other means, e.g. by a popup dialog or something. But this doesn’t happen, so Empathy cannot know a password in this case. The error in the log, however, is the same like in the case when I provided a password.
Yeah registration is broken, see bug #650306 *** This bug has been marked as a duplicate of bug 650306 ***