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Bug 638011 - Impossible to print a file
Impossible to print a file
Status: RESOLVED FIXED
Product: evince
Classification: Core
Component: printing
2.32.x
Other Linux
: Normal normal
: ---
Assigned To: Evince Maintainers
Evince Maintainers
Depends on:
Blocks:
 
 
Reported: 2010-12-25 17:45 UTC by Tomáš Hnyk
Modified: 2013-02-17 09:52 UTC
See Also:
GNOME target: ---
GNOME version: ---


Attachments
The file that is impossible to print (289.35 KB, application/pdf)
2010-12-25 17:45 UTC, Tomáš Hnyk
Details
printout (176.33 KB, image/jpeg)
2011-07-21 20:17 UTC, Felix Möller
Details

Description Tomáš Hnyk 2010-12-25 17:45:21 UTC
Created attachment 177048 [details]
The file that is impossible to print

Hello, this file (attached) is impossible to print. When I try to print it, I get error 
"Print Error
There was a problem processing document blahblah (job xx)."
and nothing gets printed.

My printer is HP LaserJet M1132MFP, but I am not sure that is related. Other documents can be printed just fine.

I am not sure this is a evince bug but I do not know where else to report it.
Comment 1 Fabio Durán Verdugo 2010-12-26 19:29:21 UTC
I can print the file in a HP LaserJet Pro CP1525nw Color Printer with color and white and black. and too with xerox 3117

driver problem?, any can test in other printer?
Comment 2 Tomáš Hnyk 2010-12-28 12:20:04 UTC
Hm, does not work with Epson stylus dx4400 (using the same computer as before) either. I tried the printer with other documents and it prints.

I am on Ubuntu 10.10. (I should have said earlier) - maybe you are on a different distro (and so versions of software) and so it works for you?
Comment 3 Felix Möller 2011-07-21 20:17:02 UTC
Created attachment 192418 [details]
printout

I in fact cannot print this either sucessfully. However my printer Kycera FS 1300 DN prints an error message which I have attached.
Comment 4 Adrian Johnson 2011-07-22 12:27:03 UTC
The PDF is broken. Acroread and ghostscript also can not print it. The problem is the charstrings inside the Type 1 fonts in the PDF do not conform to the Type 1 font format.

The reason evince can display it is FreeType is very tolerant of broken fonts.

I've pushed out a fix for cairo to make the subsetting more tolerant of broken Type 1 fonts:

http://cgit.freedesktop.org/cairo/commit/?id=abf97c8874430e40439aae254b16a79dc3d81c4d
Comment 5 Felix Möller 2013-01-24 19:18:41 UTC
Works perfectly with Evince 3.6.1 and poppler 0.20.5. Please close it.
Comment 6 Germán Poo-Caamaño 2013-02-17 09:52:06 UTC
Closing the bug as fixed.  Please, feel free to re-open it if you still can reproduce the problem with the latest version of Evince and poppler.