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Bug 634984 - Cannot connect to ICQ
Cannot connect to ICQ
Status: RESOLVED NOTGNOME
Product: empathy
Classification: Core
Component: Auth client
2.32.x
Other Linux
: Normal normal
: ---
Assigned To: empathy-maint
Depends on:
Blocks:
 
 
Reported: 2010-11-16 14:27 UTC by Hendrik Knackstedt
Modified: 2010-11-21 14:42 UTC
See Also:
GNOME target: ---
GNOME version: ---


Attachments
Empathy log, retrieved as explained in FAQ (94.99 KB, text/x-log)
2010-11-16 14:27 UTC, Hendrik Knackstedt
Details
Log for "haze (icq)" (only relevant parts kept). (2.70 KB, text/plain)
2010-11-17 17:03 UTC, Jan Pokorny
Details

Description Hendrik Knackstedt 2010-11-16 14:27:28 UTC
Created attachment 174601 [details]
Empathy log, retrieved as explained in FAQ

Since yesterday authentication to ICQ fails with the error message "<ICQ ID> Network Error". This happens on every computer I own. Maybe ICQ changed something concerning authentication? It worked fine before and nothing was changed on the existing accounts.

Reproducible: Simply open Empathy and let it try to connect to ICQ on startup for an existing account.

Running on Ubuntu Maverick 10.10.
Comment 1 Jan Pokorny 2010-11-17 17:03:52 UTC
Created attachment 174697 [details]
Log for "haze (icq)" (only relevant parts kept).

I am encountering the same problem: Empathy 2.32.0.1, Ubuntu 10.10.

This is similar to Pidgin ticket http://developer.pidgin.im/ticket/12817;
Pidgin itself currently also fails when "Use SSL" option checked in ICQ
account settings (at least, GUI informs the user:
"Unable to connect to authentication server: SSL Handshake Failed").

Therefore, as far as SSL is required for connection to ICQ server, I would
say this is a server-side problem that may disappear in a short time.
Unfortunately, I can't see a way how to force Empathy not to use SSL for
connection to ICQ server. One can still use e.g. mentioned Pidgin with SSL
disabled, though. Of course, disabling SSL may not be a good idea...
Comment 2 Felix Kaser 2010-11-18 22:14:08 UTC
there is a workaround until its fixed: http://live.gnome.org/action/edit/Empathy/Protocols#ICQ
Comment 3 Guillaume Desmottes 2010-11-21 14:42:59 UTC
This should be fixed in tp-haze.