GNOME Bugzilla – Bug 633913
MSN chats open in chatroom instead of usual two-people-conversation
Last modified: 2018-05-22 14:25:43 UTC
Hello, I'm using empathy on Ubuntu and since the upgrade to Maverick, when I get a message from one of my MSN contacts, a chat room (with a list of the attending contacts at the side) opens instead of the usual two-person-conversation window. And I receive all their messages in that window. The really strange thing is that when I start a conversation from the list of my contacts, it opens the usual two-persons window and I can send them messages through that, but all the messages I receive from them end up in the chat room. Apparently it doesn't matter whether I send the messages from the two-persons window or the chat room. They receive all my messages regularly. It also seems that sometimes messages they send me get lost (especially the first messages of a conversation that open the window), but I'm not sure if that's due to the same bug or another one. The chats with my ICQ contacts work like a charm and don't show this behaviour. My original bug report on launchpad can be found here: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/660068 DistroRelease: Ubuntu 10.10 Package: empathy 2.32.0-0ubuntu2 ProcVersionSignature: Ubuntu 2.6.35-22.34-generic-pae 2.6.35.4 Uname: Linux 2.6.35-22-generic-pae i686 NonfreeKernelModules: nvidia Architecture: i386
Are you using telepathy-haze or telepathy-butterfly to connect to MSN? To check just execute "ps aux | grep telepathy" when being connected in Empathy.
That command gives me: lukas 2007 0.0 0.1 7844 4284 ? SL Nov03 0:00 /usr/lib/telepathy/mission-control-5 lukas 2010 0.0 0.2 39188 12196 ? Sl Nov03 0:00 /usr/lib/telepathy/telepathy-haze lukas 2013 0.0 0.1 26500 4912 ? Sl Nov03 0:00 /usr/lib/telepathy/telepathy-logger lukas 2030 0.0 0.4 25000 17452 ? S Nov03 0:03 /usr/bin/python /usr/lib/telepathy/telepathy-butterfly lukas 2031 0.0 0.1 21808 6020 ? S Nov03 0:00 /usr/lib/telepathy/telepathy-gabble lukas 2033 0.0 0.0 9896 3560 ? S Nov03 0:00 /usr/lib/telepathy/telepathy-salut
(In reply to comment #0) > Hello, > > I'm using empathy on Ubuntu and since the upgrade to Maverick, when I get a > message from one of my MSN contacts, a chat room (with a list of the attending > contacts at the side) opens instead of the usual two-person-conversation > window. And I receive all their messages in that window. How did the contact initiate this chat? Which client is he using? You said "their messages" do you mean there is more than one person in the chat? > The really strange thing is that when I start a conversation from the list of > my contacts, it opens the usual two-persons window and I can send them messages > through that, but all the messages I receive from them end up in the chat room. > Apparently it doesn't matter whether I send the messages from the two-persons > window or the chat room. They receive all my messages regularly. So you have 2 windows? A 'private' one and the chat room one? Would be useful to have butterfly and empathy logs when you have that issue. You can get them from the debug menu.
Created attachment 173900 [details] butterfly log
Created attachment 173901 [details] mission control log
Created attachment 173902 [details] Empathy.FileTransfer log
> How did the contact initiate this chat? Which client is he using? You said > "their messages" do you mean there is more than one person in the chat? They just start a usual conversation with me. They use the Windows Live Messenger client. And it's only the two of us in the room. I say "they" because the behaviour is not limited to one of my contacts. > So you have 2 windows? A 'private' one and the chat room one? Yep. But strangely enough, when I tried to reproduce the behaviour, I could not reproduce it today: A friend started a conversation with me and a chat room was created. The first message he sent me got lost in that process. (I knew he spoke to me only because the chat room window opened.) I opened a regular 'private' chat with him (without closing the chat room) and tried to send him message via that window, but he did not receive them. I did not get any error messages either, though. We could talk in the chat room without problems. I attached the log files that were recorded during that conversation.
Thanks for these info. telepathy-butterfly is doing something wrong; I opened https://bugs.freedesktop.org/show_bug.cgi?id=31461
-- GitLab Migration Automatic Message -- This bug has been migrated to GNOME's GitLab instance and has been closed from further activity. You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.gnome.org/GNOME/empathy/issues/294.