GNOME Bugzilla – Bug 631642
Account is expunged on exit regardless of setting
Last modified: 2010-11-26 03:05:38 UTC
when you delete an email in evolution (using IMAP) it goes to trash initially but when evolution refreshes or I do it manually evolution trash gets empty automatically and the email on the server is lost forever. originally reported at: https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/656413
The bug description on launchpad is much clearer: all messages in Trash folder are deleted on EVERY exit of Evolution. No matter if it is enabled in settings or not. Also if it is enabled and changed from default "Every time" to anything else, it always clean trash on every exit.
Thanks for a bug report. Could you ask your user for a bit more information, please? There are just opposite reports on the option. The Trash is a virtual folder, which I think matters here. Could you ask what is the account type (On This Computer, IMAP, ...)? And could the reporter try this test, please: a) go to folder X in the account b) delete a message in folder X c) go to Trash folder for the account; see the message from b) is there d) go to folder Y (any other than Trash and folder X) e) close evolution, run evolution - it is in folder Y f) go to Trash folder of the account - it is either empty or shows deleted messages from folder Y g) go to folder X and back to Trash folder for the account Is the deleted message from step b) shown in the Trash now? If not (though I believe it is), then try to select folder X, close evolution, run evolution (it'll be in folder X) and go to the Trash folder. Is it there now?
Closing this bug report as no further information has been provided. Please feel free to reopen this bug if you can provide the information asked for. Thanks!