Bug 624537 – Sporadically duplicates mails as unread in inbox

After an evaluation, GNOME has moved from Bugzilla to GitLab. Learn more about GitLab.
No new issues can be reported in GNOME Bugzilla anymore.
To report an issue in a GNOME project, go to GNOME GitLab.
Do not go to GNOME Gitlab for: Bluefish, Doxygen, GnuCash, GStreamer, java-gnome, LDTP, NetworkManager, Tomboy.

Bug 624537 - Sporadically duplicates mails as unread in inbox


Summary:	Sporadically duplicates mails as unread in inbox


Status:	RESOLVED INVALID

Product:	evolution-data-server
Classification:	Platform
Component:	Mailer
Version:	2.28.x (obsolete)
Hardware:	Other Linux

Importance:	Normal normal
Target Milestone:	---
Assigned To:	evolution-mail-maintainers
QA Contact:	Evolution QA team

URL:
Whiteboard:	evolution[pop]

Depends on:
Blocks:

Reported:	2010-07-16 12:55 UTC by David Ayers
Modified:	2011-02-28 06:21 UTC

See Also:	519954 https://launchpad.net/bugs/502849 https://launchpad.net/bugs/537742
GNOME target:	---
GNOME version:	---

Description David Ayers 2010-07-16 12:55:27 UTC

This is Evolution 2.28.3 as delivered by Ubuntu Lucid (but it also happened to me in Karmic).

This has happened twice to me now, upon startup of evolution Evolution claims to retrieving mails from a pop account (but I believe due to laking network activity displayed by system-monitor and the fact that this is a pop account and these messages should have been deleted by the server months/years ago, everything is local) (almost) every mail (incl the Evolution welcome mail which I happen to still have sitting around) is duplicated as unread.

Since I still have thousands of mails in my Inbox, that lead to thousands of duplicates.

I was able to quit evolution an restart it and it did not resume the duplication.

There are similar reports from others on Launchpad:
https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/502849
https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/537742

Potentially related:
https://bugzilla.gnome.org/show_bug.cgi?id=519954

Please advise as how to diagnose this better (preferably safe for a production system)

Comment 1 Akhil Laddha 2010-09-30 07:59:08 UTC

Please read

http://live.gnome.org/Evolution/FAQ#Why_does_Evolution_download_duplicate_emails.3F_How_can_I_get_rid_of_them.3F_Why_does_Evolution_reload_old_mails_from_server_when_.22Leave_a_message_on_the_pop_server.22_is_activated.3F

*** This bug has been marked as a duplicate of bug 538716 ***

Comment 2 David Ayers 2011-02-28 06:21:48 UTC

I'm sorry but none of those explanations address the fact that the initial Evolution welcome mail mail "Welcome to Evolution!" was also duplicated.  This message was never on any server.  The duplication must have happened within the client.

But I cannot reproduce the issue and I understand that it makes little sense to keep this issue open if it cannot be reproduced.

I there fore am changing the status from "Duplicate" to "Invalid" due to the fact that the I can't help with addressing the issue with the hope that others that may have the same issue but can reproduce it can find and add the reproduction information here.